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ID 2026-3332

Job Locations US-FL-Ocoee Department Residential Leasing Overview The Leasing Consultant is the property's sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community. Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience. The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs. Responsibilities Greet prospective residents and professionally present the features and benefits of the property.\nConduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.\nImplement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.\nOffer a professional and friendly, atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.\nInspect all models and market readies prior to showing in order to ensure their quality appearance.\nRelay incoming calls to appropriate point of contacts.\nUnderstanding of local competition, maintain a pulse on market trends and offerings.\nComplete paperwork accurately and timely.\nMaintain active guest cards and continue to work them until the prospect has chosen their home.\nInspect the property on a regular basis reporting any deficiencies to the Property Manager.\nAssist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.\nMaintain Resident Files with current information properly filed per company policy at all times.\nProcess Leasing Applications and in accordance with the companies P & P Manual guidelines.\nOversee Lease Renewal Program to optimize lease renewals.\nExhibit excellent level of customer service.\nPlan and oversee resident activities with the Property Manager. Qualifications Bachelor's degree preferred.\nPrior leasing and/or property management experience preferred.\nExcellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.\nExcellent attendance is a requirement of the position.\nExcellent customer service.\nWork a varied schedule including weekends and holidays as required.\nProficiency in Microsoft Office Suite including Word, Excel & Outlook.\nPositive attitude and highest level of professionalism.\nBi-lingual abilities (written and verbal) may be required based on specific needs of property.\nPreferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI\nAbility to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts. Job may be sedentary at times. Total Rewards The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including: Health Insurance\nDental Insurance\nVision Insurance\nLife & Disability Insurance\nHealth Savings Account (HSA) & Flexible Spending Plans (FSA)\n401(k) Plan with Employer Match\nHolidays, Vacation & Sick Time\nParental Leave\nTuition Assistance\nMatching Gift Program\nWide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance Company Overview The RMR Group (

Nasdaq:

RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating

CRE. RMR

benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a \"Top Place to Work\", by the Environmental Protection Agency (EPA) as an \"

ENERGY STAR

Partner of the Year\" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of

BOMA 360

designated properties in its portfolio. RMR is headquartered in ton, MA and was founded in 1986. RMR's mission is to create long term value for our clients by managing their investments and assets \"like we own it\" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values: Integrity at Our Core.\nPerform Passionately and Effectively.\nInspired Thinking.\nLike We Own It.\nPower of We.\nMutual Respect. Visit our website to learn more about what makes The RMR Group a rewarding place to build a career. Follow RMR on LinkedIn and Instagram @thermrgroup. The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. 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Leasing Consultant (Bilingual), Residential

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