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ABOUT WESTERN STATES

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers' toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation. By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success. Safety Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.\nEmbraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority. Customer Care Commitments Convey Warmth and Empathy

Acknowledge customers and greet everyone with an authentic smile.\nActively Listen
Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.\nBuild Trust
Take ownership, act with urgency, and follow through on commitments.\nSay Thank you
Express genuine appreciation for effort, feedback, and collaboration.

ESSENTIAL FUNCTIONS

\nRental Counter Support Assist Rental Coordinator with rental customer calls and walk-in inquiries for equipment requests.\nServe as a hands-on concierge for will calls, escorting customers into rental yards while adhering to customer safety standards.\nEnsure all store transfers and Equipment Movement Records are complete for both inbound and outbound transactions.\nAssist Rental Manager with audits and inventory management to ensure accuracy.\nAssist with daily invoicing tasks.\nCollaborates with the yard attendant to ensure rental contracts are written timely and efficiently, inspecting machines and attachments upon customer return, as needed.\nAssists with any issues or concerns related to equipment rentals, including equipment malfunctions and customer complaints.\nEscalates negotiations for rental rates and pricing to the Rental Coordinator to achieve The Cat Rental Stores desired market share and profitability\nConducts Return to Rent/will call inspections and communicates logistics to our transportation vendors, when needed.\nAssist with maintaining showroom cleanliness and display.\nMay accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.\nWorks within and promote corporate vision, mission, and values of the organization.\nPerforms other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES

Strong organizational and multitasking skills.\nExcellent communication and customer service abilities.\nAttention to detail and ability to handle multiple tasks efficiently.\nAbility to work collaboratively with team members.\nMust be a self-starter with the ability to work with little to no supervision.\nKnowledge or ability to learn Rental software.\nProficient in the use of Microsoft or other comparable systems required.\nConsistent attendance.

EDUCATION AND EXPERIENCE

Proof of high school diploma or General Education Degree (GED).\nMinimum one year customer experience and logistics in similar roles required.\nSix months construction or rental industry experience preferred.\nMust be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS

Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.\nAbility to lift up to lift 60lbs. in accordance with Western States' Lifting Policy to include amount and approach.\nMust be able to meet all safety requirements for applicable safety policies.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. This role is designated as safety-sensitive. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.\nFor further information, please review the Know Your Rights notice from the Department of Labor.","type","jobPosting","source","LC","accountId","39098457","organizationName","Western States Equipment Co","applicationUrl","https://diversityjobs.com/career/18193545/Assistant-Coordinator-Rental-Washington-Pasco","Pasco, WA","isRemote","location",{"_213":214,"_215":216},"createdAt","2026-09-05T18:43:36.306113351Z","updatedAt","2026-09-05T12:56:52.553Z","publishedAt","2026-09-03T00:00:00Z","expiresAt","2026-10-06T00:00Z","status","active","isExpired","isDiscoverable",true,"isSearchable","isSpotlight","isDraft","careerSkills",[156,157,158,159,160,161,162,163,164,165,166,167,168,169,170,171,172,173],"requiredEducation","high_school","benefitCategories",[155],"isEmailRequired","isPhoneRequired","formattedDescription","

Assistant Coordinator, Rental Western States Equipment Co United States, Washington, Pasco 2100 East Frontier Loop (Show on map) Sep 03, 2026

Description

ABOUT WESTERN STATES

Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority. Customer Care Commitments Convey Warmth and Empathy

Acknowledge customers and greet everyone with an authentic smile.
Actively Listen
Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.
Build Trust
Take ownership, act with urgency, and follow through on commitments.
Say Thank you
Express genuine appreciation for effort, feedback, and collaboration.

ESSENTIAL FUNCTIONS

Rental Counter Support Assist Rental Coordinator with rental customer calls and walk-in inquiries for equipment requests.

Serve as a hands-on concierge for will calls, escorting customers into rental yards while adhering to customer safety standards.

Ensure all store transfers and Equipment Movement Records are complete for both inbound and outbound transactions.

Assist Rental Manager with audits and inventory management to ensure accuracy.

Assist with daily invoicing tasks.

Collaborates with the yard attendant to ensure rental contracts are written timely and efficiently, inspecting machines and attachments upon customer return, as needed.

Assists with any issues or concerns related to equipment rentals, including equipment malfunctions and customer complaints.

Escalates negotiations for rental rates and pricing to the Rental Coordinator to achieve The Cat Rental Stores desired market share and profitability

Conducts Return to Rent/will call inspections and communicates logistics to our transportation vendors, when needed.

Assist with maintaining showroom cleanliness and display.

May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.

Works within and promote corporate vision, mission, and values of the organization.

Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES

Strong organizational and multitasking skills.

Excellent communication and customer service abilities.

Attention to detail and ability to handle multiple tasks efficiently.

Ability to work collaboratively with team members.

Must be a self-starter with the ability to work with little to no supervision.

Knowledge or ability to learn Rental software.

Proficient in the use of Microsoft or other comparable systems required.

Consistent attendance.

EDUCATION AND EXPERIENCE

Proof of high school diploma or General Education Degree (GED).

Minimum one year customer experience and logistics in similar roles required.

Six months construction or rental industry experience preferred.

Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS

Ability to lift up to lift 60lbs. in accordance with Western States' Lifting Policy to include amount and approach.

Must be able to meet all safety requirements for applicable safety policies.

Disclaimer:

For further information, please review the Know Your Rights notice from the Department of Labor.

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Find & Apply For Rental Clerk Jobs in Pasco, Washington

Assistant Coordinator, Rental

Assistant Coordinator, Rental