- We are currently hiring for both our Mountain Brook and Hoover locations
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Position Overview :
As a Sales Associate at X4 FIT, you are the first point of contact for prospective and current members. Your role is to create a welcoming, high-energy environment while driving new membership sales, supporting member retention, and upholding the X4 FIT brand standards. You will be responsible for delivering exceptional customer service, following the studio's sales and outreach processes, and contributing to a positive and performance-driven studio culture.
Key Responsibilities :
- Be the first point of contact—providing an exceptional in-studio experience for all members and guests, ensuring welcoming and friendly interactions.
- Conduct studio tours and effectively communicate the X4 workout, benefits, and membership options to prospective members.
- Achieve individual and team sales goals through lead follow-up, outreach, referrals, and walk-in traffic.
- Execute all sales activities in alignment with X4 FIT Sales SOPs, including lead management, daily outreach, and follow-up protocols.
- Maintain a clean, organized, and brand-ready studio environment at all times.
- Support new member onboarding, including scheduling initial classes, confirming account information, and offering basic orientation.
- Assist with front desk operations, retail sales, class check-in, and general studio upkeep.
- Collaborate with the Regional Director and coaching staff to promote member engagement and retention strategies.
- Participate in monthly performance check-ins with the Regional Director to review KPIs, conversion metrics, and team goals. Success in this role will be measured by :
- Achievement of personal and team membership sales goals
- Timeliness and consistency of lead follow-up and outreach
- Member satisfaction, retention, and engagement
- Studio cleanliness and operational readiness
- Professionalism and collaboration with the studio team
Job Types:
Full-time, Part-time Pay:
$12.00
00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person