Find & Apply For Retail Sales Associate Jobs in Woodbury, New Jersey

Store Lead BestBuds Woodbury, NJ Job Details Full-time $21 - $22 an hour 20 hours ago Benefits Paid time off Employee discount Qualifications Retail sales transactions Retail customer service procedures Customer communication Packing Shift management High school diploma or GED POS systems Retail management Restaurant experience Full Job Description Overview Step into a key leadership role at BestBuds! As a Shift Lead, you'll be the go-to person on the floor when our Store and Assistant Managers are off-site — trusted to keep operations running smoothly and our team performing at its best. This is a fantastic opportunity for someone ready to grow their leadership skills in a fast-paced, supportive environment. Core duties and responsibilities include the following. Other duties may be assigned.

• Ensure the orders for pick-up are orderly and properly managed.
• Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
• Handle customer complaints in a professional manner; handle escalated matters when other Management isn't present.
• Accurately use and maintain point of sale (POS) system; assist in training employees on an as needed basis.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
• Open and close the store, assist with intake of product into inventory tracking software, inventory counts, and daily cash balancing.
• Train applicable employees on store processes for intake, packaging, labeling and inventory tracking.
• Ensure product matches manifest description; Label and package incoming customer orders in a timely manner, in accordance with state compliance regulations.
• Maintain a database with SKU/UPC numbers; ensure all reconciliation is regularly completed including matching physical inventory to METRC inventory.
• Create and maintain inventory reports for all products on hand in the store; implement corrective actions to resolve discrepancies.
• Responsible for confirming accurate product information is entered into POS and is displayed correctly on ecommerce menus.
• Maintain active knowledge of incoming inventory and inventory levels on hand.
• Record and monitor all items with shelf-life daily and notify Store Manager when material has expired or is damaged.
• Ensure METRC tag processing is accurate - ensure accuracy with products & product tags, small tag and big tag processes are consistently accurate and monitored, METRC tags are with their assigned product at all times, ensuring METRC tags are closed out, etc.
• Organize and maintain backroom inventory areas for efficient material storage and handling.
• Actively participate in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
• Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules; Maintain compliance with local and state regulations, company policies, and SOPs.
• Ensure all employees adhere to companies' policies and guidelines, and act as store representative when Store Manager or Assistant Store Manager are not present.
• Participate in the counting, pooling, and splitting of tips as assigned by management.

SUPERVISORY RESPONSIBILITIES

Directly supervises stores Budtenders when Management is not present.

JOB REQUIREMENTS

• 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
• Experience opening and closing a retail store or restaurant preferred.
• Experience with POS systems, and cash handling practices, inventory tracking systems, required; METRC experience preferred.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi-tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
• Knowledge of state and local regulations preferred.
• Must be able to obtain & maintain required state licenses based on work location.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Employee is frequently required to stand for long periods of time. Majority of the work is indoors but occasional events may be outside in the elements. The employee is regularly required to handle money and occasionally operate the phone.
• Employee is occasionally required to lift (up to) 50 pounds; the employee is frequently required to lift (up to) 25 pounds.

Pay:

$21.00 - $22.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person