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Retail Store Manager / Supervisor
Saint Petersburg, FL

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Mazzaro's Italian Market

Assistant Manager - gourmet market

Job Description

Assistant Manager - gourmet market Mazzaro's Italian Market Saint Petersburg, FL Job Details Full-time $52,769.46 - $60,000.00 a year 2 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Kitchen health and safety standards Operations management Food service health code compliance Managing retail teams Sales management ServSafe Team scheduling Frontline customer support management Profit & loss Team management Hospitality industry experience Client services experience within retail industry Production management Managing food service teams Retail management Management experience within retail industry Food Handler Certification Full Job Description Assistant Store Manager Gourmet Market & Prepared Foods Are you a hospitality-driven leader with a genuine passion for exceptional food? We are a thriving gourmet market known for our expansive prepared foods program, artisan products, and best-in-class customer experience. We're looking for an experienced Assistant Store Manager who brings both operational excellence and a deep love of food culture to help lead our team and elevate every guest experience. The Role As Assistant Store Manager, you will be the engine behind daily operations — supporting the Store Manager in driving sales, leading a high-performing team, and maintaining the elevated standards our customers expect. You will have direct oversight of our front of house experience and work closely with our kitchen team to ensure our prepared foods program runs at peak quality every day. What You'll Do

▸ Lead, coach, and develop a team of front of house associates across all departments

▸ Oversee daily store operations including opening/closing procedures, scheduling, and floor management

▸ Partner with the kitchen and prepared foods team to help maintain production standards, quality, and presentation

▸ Deliver an exceptional, personalized customer experience consistent with our gourmet market identity

▸ Handle customer escalations with professionalism and a hospitality-first mindset

▸ Ensure compliance with food safety, sanitation, and health department standards

▸ Support vendor relationships and ensure accurate, quality-controlled receiving

▸ Step in as acting Store Manager during absences and lead by example on the floor every shift

What We're Looking For Required:

✓ Minimum 3-5 years of management or operations experience in a high-volume food, retail, or hospitality environment ✓ Proven ability to lead, schedule, and develop a large front of house team ✓ Strong operational skills — scheduling, P&L awareness, food safety compliance ✓ Experience managing or working alongside a prepared foods, deli, or culinary production program ✓ Track record of delivering exceptional customer service and resolving escalations effectively

Strongly Preferred:

★ Background in the hospitality industry with front of house AND back of house exposure ★ Genuine passion for specialty food, culinary trends, artisan products, and food culture ★ Experience in a gourmet market, specialty grocery, upscale restaurant, or similar environment ★ ServSafe certification or equivalent food handler's license ★ Familiarity with POS systems and retail/food service inventory platforms What We Offer

▸ Competitive salary commensurate with experience

▸ Health, dental, and vision benefits

▸ Generous employee discount on all store products

▸ A collaborative, food-forward team culture

▸ Real opportunity for growth into a Store Manager role

▸ An environment where your passion for food is celebrated every day If you lead with hospitality, operate with precision, and live for great food — we want to meet you. Apply now through Indeed or send your resume and a brief introduction to

Pay:

$52,769.46 - $60,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance