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Retail Store Manager / Supervisor
Chatham, IL
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Company Overview Ace Hardware is a globally recognized retailer with over 5,800 stores, many of which are independently owned and operated by local entrepreneurs. Our stores are integral parts of their communities, embodying a personal and helpful approach to customer service. We pride ourselves on fostering a supportive environment where team members can grow and contribute to their local neighborhoods. Job Overview We are seeking a dynamic and experienced Assistant Manager for our store located in <
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>. This role offers an exciting opportunity to lead daily operations, support sales initiatives, and ensure excellent customer service. The Assistant Manager will work closely with the store management team to drive business success, manage staff, and uphold our commitment to community-focused retail excellence. Responsibilities Assist in managing daily store operations, including opening and closing procedures. Supervise and motivate team members to deliver outstanding customer service. Oversee inventory management, stock replenishment, and merchandising standards. Support hiring, onboarding, training, and development of staff to foster a high-performing team. Handle customer inquiries, complaints, and ensure positive shopping experiences. Assist with sales management strategies, pricing adjustments, and promotional activities. Maintain accurate cash handling, POS transactions, and payroll records in compliance with company policies. Skills Proven experience in retail management or assistant management roles within a grocery or hardware store setting. Strong leadership skills with the ability to supervise and develop staff effectively. Excellent communication skills in multiple languages or bilingual capabilities are preferred. Proficiency in inventory control systems, POS software, and retail math principles. Skilled in negotiation, purchasing, merchandising, and sales management techniques. Demonstrated organizational skills with the ability to multitask efficiently under pressure. Knowledge of budgeting, payroll processing, bookkeeping, and cash handling procedures. Experience in employee orientation, training & development programs, and shift management. If you are passionate about retail leadership and eager to make a positive impact within your community through excellent store management practices, we encourage you to apply today for this rewarding opportunity at <
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>.
Pay:
From $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Paid time off Vision insurance