Find & Apply For Retail Store Manager / Supervisor Jobs in Eola, Illinois

Jared Diamond Department Manager at Signet Jewelers Jared Diamond Department Manager at Signet Jewelers in Eola, Illinois Posted in about 14 hours ago.

Type:

full-time Company Description Signet Jewelers operates approximately 2,600 specialty jewelry stores under well-known brands including Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H.Samuel, and Ernest Jones. As a purpose-driven and sustainability-focused company, Signet participates in the United Nations Global Compact and follows its principles for responsible business. The company is united by a shared purpose of Inspiring Love, believing that more love creates a better world for customers, team members, and communities. Customers rely on Signet to help them celebrate life's most meaningful and personal moments, and the company treats that trust with great care. Signet is Great Place to Work-Certified™, reflecting its focus on people, culture, and values. Role Description The Jared Diamond Department Manager is a full-time, on-site role located in Aurora, IL. This role oversees daily operations of the diamond department, including merchandising, inventory management, and visual presentation in line with company standards. The Manager leads and develops team members through coaching, product knowledge training, and performance feedback to ensure exceptional customer experiences. Responsibilities include engaging customers, providing expert guidance on diamond and fashion jewelry selections, and supporting sales goals through consultative selling. The role also involves maintaining quality control for polishing and care of merchandise, ensuring compliance with store policies, and collaborating with store leadership to achieve operational and financial objectives. Qualifications Strong jewelry expertise, including Jewelry Design and knowledge of Fashion Jewelry, with the ability to guide customers on product selection and styles. Demonstrated Customer Service skills, with a focus on building relationships, handling inquiries, and resolving concerns professionally. Experience with jewelry care and Polishing, ensuring merchandise is presented and maintained to high quality standards. Proven Training abilities to coach, mentor, and develop team members in product knowledge, selling skills, and service standards. Previous retail or specialty jewelry management experience, including supervising teams and meeting sales or performance targets. Strong communication, interpersonal, and organizational skills, with the ability to prioritize and manage multiple responsibilities. Comfort working in an on-site retail environment, including evenings, weekends, and holiday periods as needed. High school diploma or equivalent required; additional education or certifications in business, retail, or gemology are a plus.