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Retail Store Manager / Supervisor
Bingham Lake, MN

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Miller Sellner

Parts Assistant Manager

Job Description

Parts Assistant Manager Location:
Bingham Lake FLSA:
Full-time, nonexempt Wage $27-32 per hour DOE, plus incentives If you thrive on delivering exceptional customer experience, supporting the farming community and wanting to help lead a team - this position is for YOU! Join the Miller Sellner family as our Parts Assistant Manager at our Bingham Lake location!!! This position is responsible for the following: Department Operations Assist in leading an AMAZING parts department Provide support to the service and sales departments Guide employees with customer service, parts sales, inventory, reconciliation of receipts, complicated transactions Assign tasks to team members Provide training for parts associates Assist in the development and retention of team members Monitor department activities and report areas for improvement to Parts Manager Enforce company policies and procedures, including emergency plan and safety rules, and provide training where needed Fill in when needed, such as during absences or busy times Customer Service Ensure exceptional customer service, greeting and assisting customers, responding promptly and professionally, and handling customer inquiries and complaints Instruct customers on basic use and procedures; direct customers to the appropriate resource for information, when needed Monitor activities to ensure customers receive proper parts and receive exceptional customer service, in person and by phone Inventory Assist in maintaining department inventory for resale and for service, working with other store locations on inventory and ordering Examine merchandise to ensure it is correctly priced and displayed Authorize payments and merchandise returns Freight out parts Qualified candidates will possess the following knowledge, skills and abilities: Minimum of three years' experience working in a parts department or equivalent Previous experience leading, training and developing others preferred Excellent customer service skills, including conflict resolution and communication Strong computer and technical skills Strong organization skills, promoting a clean and safe working environment Ability to repeatedly lift up to 75 pounds, with or without accommodation, and stand for extended periods of time Possess a high school diploma or equivalent Forklift certification or ability to obtain Benefits Health, HSA, life, dental, 401k, vision, uniform allowance, AFLAC, PTO, holidays, training, employee discounts, etc. Above all, you add to a legacy of serving our area farmers since 1964!!!! Join our family today! Complete an application online, or mail or fax your application or resume to: Miller Sellner Human Resources
PO BOX 409
Sleepy Eye, Minnesota 56085
Email :
[email protected]
Phone :
507-794-2131
Fax :
507-794-3056