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Retail Store Manager / Supervisor
New Madrid, MO
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Grocery Store Management is responsible for overseeing the daily operations of the store to ensure efficiency, profitability, and a positive shopping experience for customers. This role involves managing staff, maintaining inventory, ensuring compliance with company policies, and achieving sales and operational goals.
Key Responsibilities:
Operational Leadership Oversee daily store operations, including opening and closing procedures. Ensure store standards for cleanliness, organization, and safety are met. Implement and monitor company policies, procedures, and initiatives. Staff Management Recruit, train, schedule, and supervise employees. Foster a positive work environment that promotes teamwork, accountability, and professional growth. Conduct performance evaluations and provide coaching or disciplinary action as needed. Customer Service Ensure exceptional customer service and handle escalated customer issues professionally. Monitor customer satisfaction and implement improvements where necessary. Inventory & Merchandising Oversee ordering, receiving, stocking, and inventory control processes. Ensure proper product rotation, pricing accuracy, and promotional displays. Work with department heads to maintain in-stock conditions and product quality. Financial Management Manage budgets and financial reports. Analyze sales trends and develop strategies to increase profitability. Control costs related to labor, shrink, and supplies. Compliance & Safety Ensure compliance with food safety, health, and OSHA regulations. Maintain accurate records for inspections, audits, and company requirements.
Qualifications:
Previous experience in retail or grocery management required. Strong leadership, communication, and organizational skills. Ability to analyze data and make sound business decisions. Knowledge of POS systems, scheduling software, and inventory management tools. Must be able to work a flexible schedule including weekends and holidays.
Physical Requirements:
Ability to stand and walk for extended periods. Must be able to lift up to 40 lbs occasionally.
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
