Find & Apply For Retail Store Manager / Supervisor Jobs in Troutman, North Carolina

A full-time hourly position. Guaranteed minimum $26 per hour including tips, with the potential to earn more. About Davesté Vineyards Davesté Vineyards is a family-owned estate winery on 50 acres in Troutman, North Carolina, founded in 2004. We farm four acres of grapes, make our wine on site, and welcome guests to a tasting room, art gallery, and covered event pavilion. Our wines have earned repeated recognition at a variety of state, national and international wine competitions, including best Rosé at the North Carolina Fine Wine Competition. We are a small team that likes working together, and we are entering a period of real growth - new winemaking equipment, expanded production, and a growing events calendar. We are hiring an Assistant Tasting Room Manager to help us run the tasting room day to day and keep the guest experience consistently excellent. The Role The Assistant Tasting Room Manager is our senior presence on the floor.

You keep the room running:

you lead the shift, look after our guests, keep the bar stocked and the paperwork straight, and step in wherever the day needs you. This is a hands-on role - you will be behind the bar pouring and talking about wine far more often than you will be sitting at a desk. You will take direction from your manager and work closely with our Winemaker and Facilities Manager. On any given shift, you are the person the team looks to. This is a real opportunity for someone ready to step up. For the right person there is a clear path to Tasting Room Manager. What You Will Do Look after our guests

• Pour tastings, lead guided tastings and tours, and talk about our wines with warmth and real knowledge
• Handle guest questions, special requests, and any on-site problems on the spot
• Keep the tasting room, pavilion, restrooms, and the immediate grounds to a standard you would be proud of Lead the shift
• Lead the floor during your shift; assign stations and set the pace of service
• Help build the staff schedule and flag coverage gaps to your manager
• Show new staff the ropes: our wines, our pours, and our standards
• Coach the team on tastings, upselling, and inviting guests into the wine club Run the day
• Open and close the tasting room; verify and reconcile the cash drawer
• Work the point-of-sale system (Square) and submit daily sales reporting
• Order and receive tasting room supplies - glassware, retail, snacks, and consumables - within agreed limits
• Track retail and by-the-glass inventory and keep the bar and fridge stocked throughout the day
• Support the weekly wine and product inventory count
• Compile staff hours and tip reporting for payroll every two weeks
• Track, maintain, and report petty cash; maintain sufficient change and cash on hand
• Monitor the winery's email inboxes and voicemail; respond or pass to the right person
• Be the first person the team comes to when something goes wrong on the floor: sort out what you can, and bring the rest to your manager Support events and hospitality
• Help execute private parties and booked events on site: setup, staffing, service, and breakdown
• Coordinate day-of logistics for live music and ticketed events
• Keep the internal events calendar, on-site signage, and the A-frame chalkboard current
• Coordinate with the Winemaker on scheduled tours and with the Facilities Manager on repairs and grounds Keep us compliant
• Follow and uphold responsible alcohol service and North Carolina ABC regulations at all times
• Hold or obtain ServSafe Manager certification Schedule This is a full-time position.

We are open Thursday through Monday, including most holidays, and we expect you to be here for most of the hours we are open. Which hours you work will shift through the year with our busy seasons, and some evening work is needed for music nights and private events. Overtime is occasionally necessary in our busiest months. Please only apply if a weekend-based schedule works for you. What We Are Looking For Required

• One or more years leading shifts in a winery, brewery, restaurant, bar, hotel, or similar hospitality setting - or standout front-of-house experience and readiness to step up
• Enthusiasm for wine, and the ability to talk about it in a way that makes people curious rather than intimidated
• Comfort with scheduling, inventory, ordering, and cash handling
• Confident with point-of-sale systems, email, and basic computer work
• Able to work weekends, evenings, and holidays
• Able to lift 40 pounds and to be on your feet for a full shift
• Of legal age to serve alcohol in North Carolina
• Reliable transportation to Davesté Vineyards in Troutman, NC Nice to have
• Experience in a winery or craft beverage tasting room
• WSET, Certified Specialist of Wine, or similar wine credential - or a Viticulture & Enology or Tasting Room Operations background
• Experience with Square, Vinoshipper, or wine club platforms
• Comfort creating simple in-house signage in Canva
• Event or private party coordination experience Compensation and Benefits
• Guaranteed minimum $26 per hour including tips, with the potential to earn more
• Generous employee discount on wine
• ServSafe certification and wine education paid for by the winery
• A real place on a small, close-knit team in a growing, family-run business How to Apply We are hiring now and moving quickly.

We would like the right person to start within the next two to three weeks, so please only apply if you are able to start on that timeline. Send your resume and a short note telling us why a winery tasting room is where you want to work to gm@daveste.com. Davesté Vineyards is an equal opportunity employer. We welcome applicants of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information.

Pay:

From $26.00 per hour

Benefits:

Employee discount Paid training

Work Location:

In person