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Retail Store Manager / Supervisor
Washougal, WA

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Pendleton Woolen Mills (retail)

Production Supervisor-Finish Department 6:30 PM-3:30 AM shift

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Job Description

Production Supervisor-Finish Department 6:30 PM-3:30 AM shift Pendleton Woolen Mills (retail) 70000.00 To 84000.00 (USD) Annually paid holidays, 401(k) United States, Washington, Washougal Sep 10, 2026 POSITION SUMMARY The Production Supervisor is responsible for leading day-to-day production operations in a fast-paced, union manufacturing environment. This role ensures safety, quality, cost, and delivery expectations are consistently met while directly supervising employees and enforcing company policies and the Collective Bargaining Agreement (CBA). Supervisors are accountable for maintaining consistent standards in employee management, documentation, discipline, and operational execution within their assigned area of responsibility.

ESSENTIAL FUNCTIONS OF THE JOB

Supervise and coordinate daily production activities to ensure safe, efficient operations

Enforce safety standards and address unsafe conditions immediately

Assign work, set priorities, and adjust staffing to meet production goals

Monitor quality and ensure products meet specifications

Train and coach employees, verify understanding and application of job tasks and procedures, and provide feedback and corrective direction as needed

Apply company policies, work rules, and the Collective Bargaining Agreement consistently and fairly

Administer progressive discipline in line with established guidelines

Maintain accurate and timely documentation of performance, attendance, and incidents

Review and enforce timekeeping and attendance requirements

Identify and resolve operational, production, and equipment issues, coordinating with maintenance and other departments as needed to support production flow.

Lead shift (Tier 1) meetings and communicate expectations clearly

Support QMS requirements, audits, and continuous improvement efforts

Perform other duties as assigned

CORE EXPECTATIONS

(The knowledge/abilities that the incumbent must demonstrate competency) Apply policies, work rules, and the Collective Bargaining Agreement consistently and fairly

Address performance, attendance, behavior, and operational issues promptly and ensure appropriate follow-through

Maintain accurate, timely, and objective documentation

Communicate expectations clearly and lead effective Tier 1 meetings

Maintain an active presence on the production floor and stay engaged in daily operations

Make sound decisions based on facts, policy, safety, and operational needs

Keep operations focused on safety, quality, production, and delivery priorities

Model professionalism, accountability, and respectful workplace behavior

KEY PERFORMANCE INDICATORS

Safety Performance

Production Efficiency / Throughput

Quality Performance

Employee Development & Engagement

BEHAVIORAL

(The method in which the incumbent delivers results) Demonstrate accountability and ownership for decisions and outcomes

Communicate clearly, professionally, and respectfully

Maintain composure and sound judgment in challenging situations

Apply expectations consistently and without favoritism

Address concerns directly and constructively

Adapt effectively to changing priorities in a fast-paced manufacturing environment

Promote teamwork, employee development, and continuous improvement

QUALIFICATIONS

(The training, education, and/or experience necessary to fulfill the job) High school diploma or equivalent required

Working knowledge of workplace safety practices and the ability to enforce established safety policies and procedures

Minimum of five years of production management experience, preferably overseeing multiple shifts in a unionized environment.

Experience with performance management, employee coaching, corrective action, and employee documentation

Strong written and verbal communication, leadership, problem-solving, and conflict-resolution skills

Ability to lead a diverse workforce, address employee concerns, and resolve issues promptly and professionally

Proficiency in Microsoft 365, including Outlook and Excel, and the ability to effectively use company timekeeping and other business systems

Experience monitoring and achieving performance KPIs; knowledge of Lean or similar continuous improvement practices preferred

Familiarity with ISO 9001 or an equivalent Quality Management System (QMS) preferred

WORK ENVIRONMENT

Work is performed primarily on the production floor in a textile manufacturing environment with exposure to industrial machinery, moving equipment, noise, airborne textile fibers, and varying temperatures

Requires frequent standing, walking, and movement throughout the facility, with occasional lifting, pushing, or pulling of materials as needed.

Requires use of appropriate Personal Protective Equipment (PPE), including hearing protection and safety footwear.

Requires continuous awareness of operations and the ability to respond promptly to safety, production, equipment, and employee issues.

Work is performed in a fast-paced environment requiring sustained attention, sound judgment, and compliance with all safety policies, procedures, and regulatory requirements. M-F 6:30 PM-3:30 AM

Medical, dental and vision coverage, with Pendleton covering the majority of employee premiums.

401(k) with a company match of up to 3.5%.

PTO from your first day, plus eleven paid holidays for eligible corporate employees.

Company-paid life and long-term disability insurance.

Flexible spending accounts, confidential employee assistance resources, and access to applicable paid family and medical leave programs.

Enjoy employee discounts on the products and timeless styles that have been part of Pendleton for generations.

Benefits

  • Paid Time Off (PTO)
  • Medical Leave
  • 401(k) Plans
  • Health Insurance