Position:
Part Time Assistant Manager Role Purpose:
Responsible for being a service leader in the store by leading store team members to deliver a consistent brand experience and provide excellent service to all customers. Contributes to the achievement of store sales goals, meets service and selling expectations and executes store operations standards. Consistently practices maurices values to ensure an overall comfortable and safe working and shopping environment for all. Responsible for overseeing the store and staff in the absence of maurices full-time management.
Company Values:
People First
- Think about the impact on associates and customers with any decision we make, contribute to the development of others, be present in every conversation. Be Kind
- Show respect for others, have a positive attitude, say thank you. Be Authentic
- Provide helpful feedback, ask each other "why" and communicate clearly. Be Curious and Agile
- Actively listen to encourage diverse perspectives, take smart risks, try new things. Work Smart & Have Fun
- Simplify complexity, identify roadblocks, celebrate wins and achieve goals.
Key Responsibilities:
Sales Goals:
Is aware and actively contributes to achieving store sales goals. Achieves Sales % to Plan Transaction improvement over LY Meets or Exceeds Loyalty Performance Goals Drives consistent improvement in Customer 1st Survey results.
Customer Experience:
Consistently follows, practices, and executes selling activities through Customer Service Platform . Start with a Smile
- welcome and connect authentically with all customers, treat a return as an opportunity for an exchange. Moments that Matter
- ask open-ended questions, suggest, show and sell outfit options, use the fitting room as your stage. Inspire with Fashion
- make it fun through knowledge and expertise, style outfits together and adapt through customer objections. Leading with Loyalty
- talk about loyalty with all customers, understand how to overcome objections. Everlasting Smiles
- maximize final moments (x-store, thank you, share the survey, treat all transactions as a positive experience.
Store Operations:
Efficiently and accurately executes maurices Standard Operating Practices (SOP).
- Understands and executes all visual brand expectations.
Consistently works scheduled shifts and maintains a flexible schedule to meet store needs. Adheres to all company policies and procedures, safety practices, and style guidelines.
Leadership:
Maximizes SEL Segments by: Setting daily goals, determining and assigning tasks, and motivating the team; Ensuring work is accomplished on time, thoroughly and according to company standards. Coaches team members and provides timely, open, honest, and direct feedback. Celebrates associate successes. Actively participates in field training programs. Exercises good judgement and demonstrates professionalism. Understands and executes visual brand expectations.
- Opens and closes the store according to company policies.
Skills and Experience Requirements:
1 year of customer service experience and supervisory experience preferred. Ability to foster a positive team environment. Experience in training and directing others. Ability to take initiative in making decisions. A willingness to relate to customers of all ages and backgrounds. High School Degree or GED preferred. Unique Requirements Ability to work a flexible schedule. Ability to operate computerized register system. Ability to follow direction and work with a sense of urgency in a fast-paced environment, while working through competing priorities.
Job Type:
Part-time Pay:
$13.25
00 per hour
Benefits:
Employee discount Flexible schedule
Experience:
Customer service: 1 year (Preferred)
Supervising:
1 year (Preferred)
Sales:
1 year (Preferred) Ability to
Commute:
Minocqua, WI 54548 (Required)
Work Location:
In person