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Sales Assistant
Pembroke Pines, FL
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Company Description The Craig Zinn Automotive Group is a renowned automobile dealership group serving South Florida, offering services such as auto sales, leasing, rental, financing, repairs, and more. It operates several factory-authorized dealers, including Toyota of Hollywood, Lexus of Pembroke Pines, Acura of Pembroke Pines, Lexus of North Miami, and Subaru of Pembroke Pines. The company places a strong emphasis on quality, honesty, and integrity, valuing excellence in personal and business relationships as key pillars of its success. With a customer-centric approach, Craig Zinn Automotive Group aims to provide a comprehensive and superior automotive experience. Job Summary The Sales Assistant supports Sales teams in making sure that guests have an exceptional experience in the purchase/lease of a new or used vehicle during the initial purchase and follow-up after the sale.
Essential Functions:
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.) Retrieves new or used vehicles from inventory for guests to view and test-drive. Delivers vehicles to guests for delivery outside the dealership. Ensures appropriate paperwork and/or electronic signatures are obtained. Keeps the sales associate informed about appointments, events, and communication with clientele. Maintains a clean, organized, and stocked sales associate office area with necessary supplies. Stays knowledgeable about dealership products and brand offerings. Explains features and benefits of products related to the ownership experience. Completes electronic delivery applications with each guest. Maintains a respectful, polite, and professional appearance at all times. May perform other duties as requested.
Required Education & Experience:
High school diploma or general education degree (GED); or one to two years of related experience and/or training; or equivalent combination of education and experience. Previous customer service experience preferred. Basic computer software and internet proficiency (Excel, Google Docs, etc.). Knowledge, Skills and Abilities Communicates effectively by phone, in person and in writing. Organizes work effectively, prioritizes objectives, and exercises independent judgement. Must be friendly and maintain a positive and professional attitude. Ability to multitask and deal with a fast evolving environment. Ability to work under stress. Should have phone etiquette. Fast learner due to constant technology evolution. Intermediate language capabilities such as the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Basic math capabilities such as the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Intermediate reasoning capabilities such as the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, and deal with problems involving several concrete variables in standardized situations.
Physical Demands:
While performing the duties of this job the employee is regularly required to talk or hear, frequently required to stand and walk, and occasionally required to sit; use hands to finger, handle, feel, reach with hands and arms, stoop, kneel, crouch, or crawl, smell, and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Employee must be able to use different type of equipment and/or tools: computers, printers, staplers, etc. The employee is expected to make quick decisions, remember processes, maintain focus, complete tasks independently, and complete tasks in situations that have a speed or productivity objectives and/or sales quota.
Work Environment:
While performing the duties of this job the employee is frequently exposed to office/indoor conditions. The noise level in the work environment is usually moderate. Office setting which provides access to the necessary tools and resources, including computers, financial software and communications systems.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the critical nature of the automotive industry, employees may be required to work varying schedules to reflect the business needs of the dealership. In addition, attendance at all schedule training sessions and meetings is required. Upon employment, all employees are required to fully comply with Company rules and regulations for the safe and effective operation of the facility.
Job Type:
Full-time Pay:
$16.00 - $17.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Are you able to work Part-time? Are you available to work Monday through Friday between 10:00AM and 3:00PM?