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Sales Assistant
Harrisburg, PA

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JFC Global

Customer Account Coordinator

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Job Description

Customer Account Coordinator Join a dynamic team as a Customer Support and Sales Support specialist, and become a vital link connecting clients with internal teams to ensure seamless service delivery. This role offers an exciting chance to work in a fast-paced environment where your organizational skills and customer-focused mindset make a real difference. Whether you thrive on coordinating multiple tasks or fostering positive relationships, this position provides room for growth, performance-based bonuses, and the potential for remote work if you have relevant industry experience. Here's what you'll need: Proven experience in customer service, sales support, or order management Strong communication skills, both written and verbal Excellent organizational and time management abilities High attention to detail and accuracy Ability to juggle priorities effectively in a quick-moving setting Independent worker with teamwork skills Proficiency with Microsoft Office; experience with CRM or ERP systems is a plus Main responsibilities include: Acting as a primary contact for customers throughout their order journey Responding promptly to inquiries and customer requests Preparing quotes, processing orders, and maintaining documentation Collaborating with sales, operations, and production teams to meet customer needs Keeping customers updated on order status, potential issues, and changes Supporting sales staff with administrative and client-related tasks Maintaining accurate data within internal systems Resolving customer concerns and coordinating follow-up actions Assisting with reports, documentation, and special projects Building lasting relationships with clients and internal teams Perks and benefits: On-site work in Harrisburg, with remote options for candidates with industry expertise Overtime opportunities with performance-based bonuses Quarterly incentive programs Clear path for professional advancement Work schedule from 8:30 AM to 5:00 PM Candidates who enjoy acting as the essential link between customers and internal teams, taking ownership to ensure smooth operations, are highly encouraged to apply. If you're motivated by delivering excellent service and thrive in a collaborative environment, this is your chance to shine. Not ready to apply yet? Contact a professional recruiter at resume@jfcglobal.com or 717-761-8095 for a confidential conversation about your career goals. With decades of industry experience, JFC Global, the largest locally owned and operated niche recruiting company, has built well-established relationships with hiring managers and HR professionals in our area. JFC Global has received a 9.6 NPS rating from the professionals we work with and pride ourselves on operating with the highest ethics and integrity within the recruiting industry. We look forward to putting our local connections to work for you! Direct W2 only EOE. We're working on behalf of a client. Meet Your Recruiter Chris Keener ckeener@jfcglobal.com Get to know me!
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Benefits

  • Dental Insurance