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Sales & Business Development Coordinator Hammar's Studios Dracut, MA Job Details Full-time $52,000 - $60,000 a year 1 day ago Benefits Health insurance 401(k) Paid time off Employee discount Qualifications Digital marketing campaign setup Spanish Managing customer accounts Customer communication Basic graphic design principles Customer relationship building Market segmentation (product management technique) Networking through cold outreach Customer segmentation analysis Account development Client relationship development Driver's License Bachelor's degree Data management Attention to detail Customer engagement New customer acquisition Promotional email design Sales management systems proficiency Prospecting Content scheduling Activity sales targets Computer skills CRM system proficiency Account management Sending lead generation communications Closing sales leads Customer interaction during outreach Sales automation technologies Digital design Full Job Description Sales & Business Development Coordinator Hammar's Studios | Dracut, MA /

Merrimack Valley & Greater Lowell Region Job Type:

Full-Time Work Location:

In Person. Dracut, Massachusetts $55,000-$60,000 plus bonus Build Relationships. Close Sales. Grow Our Business. Hammar's Studios is seeking a motivated, results-driven sales professional to drive business growth, manage customer relationships, and develop community partnerships across our creative arts business and grant-funded youth initiative, Brushstrokes of Hope. This is a

SALES-FIRST

position! We are looking for a confident, outgoing professional who enjoys prospecting, building relationships, following up with leads, and closing sales. The ideal candidate has demonstrated success in sales, business development, or account management, with strong CRM, organizational, communication, and digital marketing skills. This individual will take ownership of sales opportunities from initial inquiry through booking, enrollment, and ongoing customer engagement. Key Responsibilities- Sales & Business Development Generate new business and drive revenue growth across art classes, culinary programs, camps, birthday parties, private events, and group experiences. Actively prospect for new customers and business opportunities through outbound calls, email outreach, referrals, and networking. Personally manage and close sales , converting inquiries and leads into confirmed bookings and paid registrations. Develop relationships with local businesses, schools, community organizations, and corporate clients to generate private events, group bookings, and recurring business. Prepare proposals, present program offerings, and follow up consistently to secure commitments. Identify opportunities to upsell, cross-sell, and generate repeat business. Work toward established sales goals for enrollment, bookings, customer acquisition, and revenue growth. CRM, Account Management & Customer Retention Take ownership of the company's CRM, maintaining accurate customer records, sales pipelines, account information, and follow-up activities. Track and manage leads through every stage of the sales process, ensuring timely communication and follow-through. Develop and maintain relationships with existing customers, families, and organizational accounts. Drive customer retention and re-enrollment, proactively contacting families to encourage continued participation in recurring classes and programs. Re-engage inactive customers and past event clients through targeted outreach and promotional campaigns. Monitor sales activity, lead conversion rates, bookings, and customer retention. Provide regular sales pipeline updates and performance reports to leadership. Community Outreach & Brushstrokes of Hope Develop and maintain partnerships with schools, municipalities, youth-serving organizations, and community partners throughout the Merrimack Valley and Greater Lowell region. Conduct proactive outreach, introductory calls, meetings, and follow-up communications to secure program partnerships. Manage relationships with school administrators, community leaders, and organizational contacts. Coordinate partnership scheduling, recruitment, and participation logistics with Program Educators and leadership. Develop and maintain the School Champions Network to encourage ongoing participation and engagement. Support recruitment of eligible youth and maintain accurate outreach and participation records for grant reporting. Represent Brushstrokes of Hope professionally at schools, meetings, and community events. Social Media, Email Marketing & Sales Support Develop and execute email marketing campaigns to promote classes, camps, events, and special offers, with an emphasis on increasing registrations and bookings. Create, schedule, and manage engaging social media content across platforms such as Facebook and Instagram. Use customer segmentation and CRM data to deliver targeted promotional emails, re-enrollment reminders, and customer re-engagement campaigns. Create basic promotional graphics, flyers, and digital advertisements using Canva or similar tools. Maintain accurate program descriptions, event listings, and customer-facing communications. Monitor email and social media campaign performance, including engagement, inquiries, leads, and conversions. Coordinate seasonal promotions and support general sales administration and customer communications. Required Qualifications Proven experience in sales, business development, or account management, with demonstrated ability to generate leads and close sales. Strong CRM experience and ability to manage an organized sales pipeline. Confident in making outbound calls, conducting follow-up conversations, and asking for the sale. Hands-on experience managing business social media accounts, including content creation, scheduling, and customer engagement. Experience creating and executing email marketing campaigns, including promotional emails, customer segmentation, and follow-up communications. Familiarity with social media scheduling tools, email marketing platforms, and basic graphic design tools such as Canva. Excellent customer service, communication, and relationship-building skills. Highly organized, detail-oriented, and capable of managing multiple accounts and priorities. Self-motivated, proactive, and comfortable working toward measurable sales goals. Strong computer, administrative, and written communication skills. Professional and comfortable interacting with families, business owners, school personnel, and community leaders. Valid driver's license, reliable transportation, and ability to travel throughout the service area. Ability to successfully complete a CORI/background check. Preferred Experience 5+ years in sales, account management, or business development. Experience with CRM systems such as HubSpot, Salesforce, Zoho, or similar platforms. Experience with email marketing platforms such as Mailchimp, Constant Contact, or similar tools. Experience in event sales, educational programs, hospitality, customer retention, or enrollment-based services. Community outreach or partnership development experience. Experience managing Facebook and Instagram business pages and basic paid social media promotions. Bachelor's degree or equivalent professional experience. Bilingual English/Spanish strongly preferred. Who Will Thrive in This Role? You are a natural relationship-builder who enjoys generating opportunities, closing sales, and achieving measurable results . You're persistent with follow-up, highly organized, comfortable initiating conversations, and motivated to grow both new and existing accounts. You also understand how to use social media and email marketing as tools to generate leads, engage customers, and increase sales . Most importantly, you take ownership of sales opportunities and follow them through to completion. Compensation & Benefits Full-time position Competitive salary based on experience Health insurance Paid time off Employee discount 401k Eligible Join Our Team If you're a motivated sales professional who enjoys building relationships, developing new business, and turning opportunities into results, we'd love to hear from you! Join Hammar's Studios and help grow our creative business while expanding the reach of Brushstrokes of Hope throughout the Merrimack Valley.

Pay:

$52,000.00 - $60,000.00 per year

Benefits:

401(k) Employee discount Health insurance

Work Location:

In person