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Sales Representative
Glen Mills, PA

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Concordville Subaru

Automotive BDC Representative

Entry-Level JobVerifiedNo experience needed
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Job Description

BDC Representative Concordville Nissan & Subaru | Glen Mills, PA Concordville Nissan & Subaru is looking for a dynamic, motivated BDC Representative to join our growing team! Are you energetic, personable, competitive, and great at connecting with people? Do you enjoy talking with customers, following up on opportunities, and turning conversations into appointments? If so, we want to meet you. At Concordville Nissan & Subaru, our BDC is an important part of the customer experience. You'll be the first point of contact for many of our customers and internet shoppers, helping them navigate their next vehicle purchase or service visit while making sure every interaction reflects the exceptional customer care we're known for. What You'll Do Respond quickly and professionally to incoming phone, internet, text, and email leads Engage customers and build rapport through genuine, conversational communication Schedule and confirm appointments for our Sales and Service departments Follow up consistently with customers who have not yet scheduled an appointment Work with customers who are shopping for new and pre-owned vehicles Respond to website leads, third-party leads, social media inquiries, and other digital opportunities Make outbound calls and send personalized texts and emails to customers Maintain accurate customer information and follow-up activities in our CRM Work closely with Sales Managers, Sales Consultants, and Service Advisors Help maximize showroom and service traffic by turning leads into appointments Follow up with customers after appointments to ensure a positive experience Identify opportunities to re-engage previous customers and unsold prospects Meet individual and team appointment-setting and performance goals What We're Looking ForWe're looking for someone who is: Outgoing, enthusiastic, and highly personable An excellent communicator, both verbally and in writing Comfortable talking with customers on the phone Confident using text messaging, email, and CRM technology Organized and capable of managing multiple conversations and follow-ups Persistent without being pushy Customer-focused and genuinely interested in helping people Motivated by goals and results A team player who enjoys a fast-paced environment Reliable, professional, and positive Automotive experience is a plus — but not required.

If you have experience in BDC, inside sales, customer service, hospitality, retail, call centers, appointment setting, or another customer-facing role , we'd like to hear from you. We can teach you the automotive business. We're looking for the right personality, work ethic, communication skills, and attitude. Why Concordville Nissan & Subaru?

We are a family-owned and operated dealership with a strong reputation in the community. Our goal isn't simply to sell cars — it's to create customers for life. You'll have the opportunity to work with two respected automotive brands , a professional management team, and a dealership that believes in investing in its people.
We offer:
Competitive compensation Performance-based bonuses Full-time position Paid training Medical, dental, and vision benefits 401(k) opportunities Employee vehicle purchase programs Paid time off Career advancement opportunities A professional, team-oriented work environment Modern technology and CRM tools Opportunities to grow within Sales, Service, BDC, and dealership management The Personality We're Looking For. You don't have to be a car expert. You need to be a people expert. If you can pick up the phone and make a customer feel comfortable, respond to a text with personality, stay organized, and follow through when you say you will — you can succeed here. We're looking for someone who brings energy, urgency, enthusiasm, and accountability to work every day. If you're ready to join a dealership where your efforts are recognized and your career can grow, apply today. Concordville Nissan & Subaru Glen Mills, PA and tell us why you'd be a great addition to our BDC team!
Pay:
From $18.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid training Professional development assistance Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings