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Account Manager - Signs & Graphics Stafford Custom Graphics | Jonesborough, TN Full-Time | Monday-Friday, 8:30 a.m.-5:00 p.m. Base Pay + Commission + Company Profit Sharing Stafford Custom Graphics is looking for an exceptional Account Manager to join our team. This is a customer-focused sales and project management position. The account manager will work with established customers as well as new ones who call, email, or walk into our shop. If you enjoy working with people, keeping complicated projects organized, solving problems and seeing a project go from an idea to a finished product, this may be a fit. Responsibilities

• Manage and grow relationships with established customers
• Learn our products and help customers choose the right solutions
• Prepare estimates and follow up on outstanding quotes and customer requests
• Manage projects from the initial conversation through completion
• Coordinate with design, production, installation, and billing
• Track deadlines, schedule work, and keep customers informed about their projects
• Initiate and manage material orders with vendors
• Visit customer locations in the Tri-Cities area to plan projects and document site
• Handle problems, changes and unexpected situations that are part of custom work
• Occasionally pitch in and help our installation team when needed What we're looking for The ideal candidate is:
• Highly organized and manages multiple projects and deadlines at the same time
• Personable, professional and comfortable dealing with all types of customers
• Motivated to serve customers and build long-term relationships
• An excellent and timely communicator (both written and verbal)
• Detail-oriented and able to document customer requirements clearly
• A quick problem-solver
• Comfortable learning sign and graphics products and pricing
• Able to work independently while also working closely with a small team

Qualifications:

Sign and graphics experience not required. At least three years' experience in account management, customer service, commercial printing, construction, building materials, project coordination, promotional products or another custom-product business would be helpful. We want someone with demonstrated reliability and stability with previous employers. and who communicates professionally and promptly, stays organized and follows through on commitments. Compensation & Benefits

• Base pay plus commission.
• Expected compensation from $40,000 to $60,000+ depending on experience and sales
• Participation in our profit-sharing bonus program
• Paid holidays and paid time off (PTO)
• SIMPLE retirement plan About Stafford Custom Graphics Stafford Custom Graphics is an established sign and graphics company serving businesses and organizations throughout our region since 2008.

We produce vehicle graphics, interior and exterior signs, banners, displays and more. We are a small company, which means your contribution is key. Interested? Please submit your resume along with a brief explanation of why you think you would be a good fit for this position. We are especially interested in hearing about positions where you have had to manage customers, deadlines and multiple projects at the same time.

Benefits:

Life insurance Mileage reimbursement Paid training Retirement plan

Work Location:

In person