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Work closely with Sales Manager, Sales Director, Guest Experience Director, and Ticketing Manager, as well as coordinating with other departments throughout the resort, wholesale and lodging partners, and merchant program.
Responsible for helping with group proposals and bookings that may include lift tickets, lodging, Rentals, MSS, F&B and any other ancillary services requested. Respond in a timely manner to group, lodging, wholesale phone calls. Manage lodging@, groups@, andracetickets@email accounts. Support wholesale and resale accounts which include all JHMR products through resale partners in domestic and international key markets. Coordinate printing and delivery of lift tickets (wholesale, lodging, season passes andjstoreorders) - delivery of tickets includes driving to various locations in Teton County.
Support ticketing services to ensurefront-linesof guest services are staffed and managed as needed. Manage billing and reconciliation for group accounts.
Maintain files, accounts, paperwork as necessary.
Assist with tracking goals, reports, and budgets.
Assist with FAM itineraries, packing and execution of shows, events and missions which require outside travel. Special projects as directed, along with sales outreach and group responsibilities. Attending relevant meetings.
Understanding contracting for group services, wholesale and lodging partners to assist with operational and billing components.
Pass office management and supervision. Employees are held accountable for all duties of this job. Are you the right fit? Below are some traits an exemplary candidate possesses:
Ability to work in cross-functional teams Strong organizational skills and attention to detail Strong written and oral communication skills Sales aptitude and interpersonal skillsWorking knowledge of Microsoft Office Suite Working knowledge of a resort operation Strong people skills Language skills a plus (Spanish, Portuguese, French) Valid driver's licenseAbility to ski or snowboard on intermediate terrain. Ability to drive a motor vehicle in varying weather conditions. High School or GED requiredBachelor'sdegree or comparable record of sales leadership experience required.
Minimum three years of professional office sales experience. Bachelor's degree in Business, Business Administration, or related field preferred. Expected Hours of WorkThis job is year-round full time and typically works duringday timebusiness hours; however, work will berequiredon eveningsand weekends. Schedules and hours may fluctuate depending on businessneed. Potential travel to sales/ski shows representing JHMR.Must maintain a valid driver's license or passportBenefits & PerksFree winter ski pass and summer activities pass for the employee and their spouse and qualifying dependent children.
Medical and Dental insurance401(k) and company matchPaid Time Off (PTO) and Sick PaySpending and Flexible Savings Accounts (HSA/FSA)Free Life and AD&D insuranceFree Life insurance for employee's spouse and dependent childrenDiscounts at JHMR Food & Beverage outletsDiscounts at JHMR Retail/Rental/Repair locationsPro deals on gear and apparel through ExpertVoice, Outdoor Prolink, and JHMR partnersDiscounted Daycare and Kid's RanchFree START Buss pass and 100% reimbursement for START Bus Commuter pass to Teton Valley, ID and Star Valley, WY.
Now viewing: Sales Specialist - Year Round
JH
Jackson Hole Mountain Resort
Sales Specialist - Year Round
Job Description
Jackson Hole Mountain ResortJOB POSTINGPosition Title:
Sales Specialist Reports To:
Director of SalesDepartment:
Guest ExperienceClassification:
Year-Round, Full Time FLSA Status:
Non-exemptPosition OverviewThe purpose of the Sales Specialist is to provide the highest level of guest service and delivery for Jackson Hole Mountain Resort (JHMR) group, banquet, wholesale, and ticketing clients. This position will ensure accurate and efficient fulfillment, delivery and execution of services for group and wholesale/resale business channels, as well as assisting in the guest services and ticket office as needed. Job DutiesMaintain a high level of product knowledge necessary for answering guest inquiries and modifications.Work closely with Sales Manager, Sales Director, Guest Experience Director, and Ticketing Manager, as well as coordinating with other departments throughout the resort, wholesale and lodging partners, and merchant program.
Responsible for helping with group proposals and bookings that may include lift tickets, lodging, Rentals, MSS, F&B and any other ancillary services requested. Respond in a timely manner to group, lodging, wholesale phone calls. Manage lodging@, groups@, andracetickets@email accounts. Support wholesale and resale accounts which include all JHMR products through resale partners in domestic and international key markets. Coordinate printing and delivery of lift tickets (wholesale, lodging, season passes andjstoreorders) - delivery of tickets includes driving to various locations in Teton County.
Support ticketing services to ensurefront-linesof guest services are staffed and managed as needed. Manage billing and reconciliation for group accounts.
Maintain files, accounts, paperwork as necessary.
Assist with tracking goals, reports, and budgets.
Assist with FAM itineraries, packing and execution of shows, events and missions which require outside travel. Special projects as directed, along with sales outreach and group responsibilities. Attending relevant meetings.
Understanding contracting for group services, wholesale and lodging partners to assist with operational and billing components.
Pass office management and supervision. Employees are held accountable for all duties of this job. Are you the right fit? Below are some traits an exemplary candidate possesses:
Ability to work in cross-functional teams Strong organizational skills and attention to detail Strong written and oral communication skills Sales aptitude and interpersonal skillsWorking knowledge of Microsoft Office Suite Working knowledge of a resort operation Strong people skills Language skills a plus (Spanish, Portuguese, French) Valid driver's licenseAbility to ski or snowboard on intermediate terrain. Ability to drive a motor vehicle in varying weather conditions. High School or GED requiredBachelor'sdegree or comparable record of sales leadership experience required.
Minimum three years of professional office sales experience. Bachelor's degree in Business, Business Administration, or related field preferred. Expected Hours of WorkThis job is year-round full time and typically works duringday timebusiness hours; however, work will berequiredon eveningsand weekends. Schedules and hours may fluctuate depending on businessneed. Potential travel to sales/ski shows representing JHMR.Must maintain a valid driver's license or passportBenefits & PerksFree winter ski pass and summer activities pass for the employee and their spouse and qualifying dependent children.
Medical and Dental insurance401(k) and company matchPaid Time Off (PTO) and Sick PaySpending and Flexible Savings Accounts (HSA/FSA)Free Life and AD&D insuranceFree Life insurance for employee's spouse and dependent childrenDiscounts at JHMR Food & Beverage outletsDiscounts at JHMR Retail/Rental/Repair locationsPro deals on gear and apparel through ExpertVoice, Outdoor Prolink, and JHMR partnersDiscounted Daycare and Kid's RanchFree START Buss pass and 100% reimbursement for START Bus Commuter pass to Teton Valley, ID and Star Valley, WY.