Find & Apply For Career Counselor Jobs in Santa Ana, California

POSITION SUMMARY

We are seeking a motivated and dynamic Trainee Success Supervisor to join our team! This position works directly with trainee participants to build and strengthen the life-stability and self-confidence needed to meet workforce readiness standards, engage in job search activities, and retain employment. This role provides individualized coaching, goal setting, and referrals to supportive services while continuously assessing participant progress toward workforce readiness standards to support employment success. This position works with a team to create and implement individualized service delivery plans, ensuring that participants are prepared with the skills demanded by today's employers.

KEY RESPONSIBILITIES

Provide coaching, feedback, and accountability to build participants' workforce readiness, professional behaviors, and employment success. Manage an assigned caseload by assessing readiness, identifying strengths and gaps, and monitoring progress toward employment goals. Conduct intake assessments to identify strengths and barriers, develop action plans, and adjust milestones throughout the cohort. Develop participant goals and action plans that support stability, readiness, placement, and retention. Connect participants to supportive services that reduce employment barriers and support retention. Facilitate readiness workshops and activities that build core soft skills. Maintain timely, accurate, and ethical documentation, including case notes, service plans, progress updates, and data entry. Collaborate with the team to meet deliverables and support readiness, placement, and retention outcomes. Update the Workforce Readiness Tracker weekly to document progress, gaps, action steps, and cross-department visibility. Perform other duties as assigned.

QUALIFICATIONS

: This position requires the following abilities: Ability to connect with young adults Strong coaching skills evident through clear and direct feedback, role modeling, and accountability techniques Ability to assess participant progress, identify workforce readiness gaps, and develop effective intervention strategies. Strong organizational and communication skills in written and verbal forms Commitment to continuous improvement Demonstrates competencies in line with the core values that are the foundation of all activities performed by employees to achieve the mission of Hope Builders. Must have a valid CA Driver's License, reliable transportation, and meet state required automobile insurance minimums This position requires the following experience: Bachelor's degree strongly preferred 2-3 years of work experience in job coaching, human services, education, social work or related fields required Proficient using Microsoft Office, web-based applications, and educational data management systems Service delivery documentation and reports for a large caseload Ability to work with frequent interruptions and changes in workload priorities, ability to prioritize tasks Ability to sit at a desk or computer for extended periods, lift at least 20 pounds, walk up and down stairs throughout the day

Pay:

$30.00 - $35.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you flexible with the working schedules like 9 am to 6 pm or 10n am - 7pm? Briefly describe your experience working in workforce development, job coaching, education, social work, or a related field? Are you comfortable providing direct feedback, setting expectations, and holding participants accountable when expectations are not being met? Can you give us a brief example? Tell us about your experience managing a caseload or multiple participants at once, including documentation and follow-up.

Work Location:

Hybrid remote in Santa Ana, CA 92701