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Caregiver / Personal Care Aide
Westborough, MA
Find & Apply For Caregiver / Personal Care Aide Jobs in Westborough, Massachusetts
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Westborough, MA Apply Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. We hire employees who are inherently courteous and polite, and treat all clients with the highest level of respect and professionalism. Qualifications A pleasant and patient phone demeanor is critical as we are valued by our clients for the very specialized attention, we give them
Strong communication and interpersonal skills
Proficiency with computer systems and software such as Microsoft Office and email - experience with Wellsky software is a plus
Excellent organization and time management skills
Strong negotiation and problem-solving skills with clients
Ability to multitask and handle a high-volume workload
The ideal candidate may have previous experience working in a customer service or administrative role. Preferably in the health care or home health industry. Experience in care giving is a plus
Must Be Authorized to work in the US and pass a comprehensive background check.
Bi-Lingual (English and Spanish) a plus. Benefits
Full time 40 Hours per week
Dental insurance
Health insurance
Paid Holidays
Paid vacation
401K Benefit
Competitive pay based on experience
Opportunity for growth. Responsibilities
Serve as point of contact for all scheduling concerns from clients and caregivers
Work schedule will be Monday to Friday, 8-hour shifts
Will be required to rotate on-call after hours phone coverage
Take responsibility in ensuring that all shifts and last minute needs are covered with the appropriate staff
Report all caregiver hours properly on the schedule to ensure accurate billing and payroll
Work with care coordinators and community liaison to coordinate care plans and schedules
Communicate regularly with all staff and clients regarding assignments and issues and problem solving
Work as a member of an interdisciplinary team in a fast-paced environment
Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
General Office Administrative functions include:
Prepare and audit biweekly payroll reports and time sheets
Serve as a back up to director of billing and payroll Active Filters