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Now viewing: Case Manager - Housing
KS
Kinetic Staffing
Case Manager - Housing
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Job Description
We are seeking Case Managers to support a housing assistance program in a high-volume, production-focused environment. This role focuses on application processing and workflow support rather than full lifecycle case management. This is a temporary full-time, onsite position expected to last through 2027. Office hours are Monday through Friday, with availability required from 8am to 5:30pm. Occasional evenings, weekends, and local travel may be required. Candidates must reside in the St. Petersburg or Pinellas Park area to ensure a reliable commute. Responsibilities Process and review homeowner applications for completeness and accuracy. Perform data entry, tracking, and updates within program systems. Maintain organized digital records and documentation. Support case workflow by moving files through defined program stages. Communicate with applicants to request information and provide status updates. Balance efficiency with professionalism in applicant interactions. Ensure work meets established timelines, quality standards, and compliance requirements. Follow program procedures and escalate issues as needed. Support team production goals and overall program throughput. Requirements 2+ years of customer service, administrative, or clerical experience. Notary Public preferred, but not required. Proficiency in Microsoft Word, Excel, and Outlook. Ability to learn and navigate web-based systems and new software applications. Strong written and verbal communication skills with high attention to detail. Ability to work independently, meet deadlines, and maintain confidentiality. Valid driver's license and ability to pass a Level 2 FDLE background check. Bilingual English/Spanish skills preferred. Familiarity with