Find & Apply For Enrollment / Admission Counselor Jobs in Kingston, Massachusetts

Wingate at Silver Lake -

SNFSchedule:

Part Time

WEEKENDS

ONLYSalary:

Up to $40 an hour Hybrid Position SNF Experience Preferred Your Career. Your Calling. Our Commitment to Exceptional Care. At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be part of. As a family-owned company with over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

Job Purpose:

We are seeking a dedicated Clinical Liaison/Admissions Coordinator to coordinate patient admissions, ensure seamless communication between healthcare providers, and advocate for patient needs. The ideal candidate will have a solid healthcare background, strong relationship-building skills, and the ability to navigate complex systems to deliver high-quality, patient-centered care

Essential Duties and Responsibilities:

Manage and direct the admissions process with referrals which include hospitals, Doctors' offices, nursing homes, and other related businesses according to established policies and procedures. Screen and accept referrals timely with the understanding that outliers are to be reviewed by the Administrator/DON. Obtain Insurance Authorization when necessary Complete all necessary admission paperwork including daily communication protocols Coordinate with nursing and housekeeping staff to update bed availability, and ensure rooms are clean, labeled, and ready for potential admissions. Ensure all admissions-related documents are uploaded into the medical records system. Maintain updated bed availability and daily census. Communicate special needs of new admissions to staff ensuring a smooth transition. Maintain knowledge of Medicare and Medicaid regulations. Conducts tours to effectively present the center and convert prospective residents. Promotes a high standard of customer service and satisfaction, including staff education, service improvement initiatives, and a commitment to person-centered care. Adheres to all company policies, procedures, and standards of conduct, reporting any concerns as appropriate. Performs additional duties as assigned.

Position Requirements:

Marketing and sales experience preferred. Strong written and verbal communication skills, with the ability to deliver effective presentations. Demonstrated ability to build professional relationships and convert inquiries into customer relationships through effective communication, including phone-based outreach. Proficient in Microsoft Office (Word, Excel, PowerPoint) and able to quickly learn specialized systems and applications. Working knowledge of healthcare reimbursement programs preferred. Strong organizational, time management, and documentation skills, with the ability to prioritize and manage multiple tasks effectively. Ability to handle sensitive information with confidentiality and professionalism. Self-motivated and goal-oriented, with the ability to work both independently and collaboratively. Flexible and adaptable schedule to meet the demands of admissions and business needs. #INDWLSL