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Opens a new window. General Purpose Responsible for the recruitment and enrollment of eligible families. Responsible for identifying the needs of children and families and for providing comprehensive case management services in an effort to empower them to achieve and maintain self-sufficiency. Establish mutually respectful partnership with families to enhance the quality of their lives and their communities. Essential Functions Recruits eligible children for NFCDs programs to meet enrollment requirements, including children with disabilities. Completes applications, parent interviews, and enrollment process. Provides case management to support families in identifying needs and goals, develop family partnership agreements, make referrals as necessary, and provide follow up. Collaborates with health services staff to ensure compliance with all child health requirements. Connects families with community resources to meet basic needs in times of crisis. Documents all aspects of the case management process in NFCDs database system. Documents and provides follow up of excessive absenteeism and attendance concerns as required. The attendance policy ensures compliance with Rilya Wilson Act. Maintains open and positive communication with families through ongoing contact and interaction. Greets parents at child arrival and departure times to the extent possible. Provides information about community events to families. Coach, consult, educate, and utilize counseling skills, where appropriate. Advocate for the family and support them in advocating for themselves. Facilitate Service Delivery Team meetings (SDTs). Conduct home visits. Ability to respond respectfully to the culture, traditions, lifestyles, language and values of each family and community. Other Job Functions Supports families in coordinating, preparing and actively participating in parent meetings and annual parent activities and community events. Prepares, coordinates, and facilitates presentations and training for parents and families as required by performance standards and as deemed necessary through the result of the Family Needs Assessment. Coordinates with center staff and parents in planning family-focused, center-based events and father/male involvement activities monthly. Works collaboratively with center staff to promote and document family participation, and provide feedback to parents and staff regarding participation. Works in collaboration with the Family and Community Partnership Specialist by participating in community activities that support families, enhance the programs, and increase community awareness. Maintains effective working interaction with coworkers and outside contacts that will enhance the operation of NFCDs program. Performs other duties as assigned Management Level & Responsibilities This position has no supervisory or management responsibilities. Knowledge, Skills & Abilities Required Basic level proficiency with Microsoft Office Suite. Make decisions and acts based on family support principles, theories, practices, and code of ethics. Work within the context of a team approach. The ability to communicate effectively verbally and through writing with families, staff, consultants, volunteers, and community stakeholders. Ability to maintain composure and perform effectively under stressful conditions. Strong ability to interact tactfully and effectively with diverse populations. Ability to plan, organize and coordinate work assignments. Ability to actively listen to others. Ability to manage highly sensitive and confidential information. Ability to work flexible hours. Ability to meet deadlines. Preferred Articulate an awareness of self, values, and ethics as they impact work with families. Ability to manage ones own time and the time of others. Qualifications - Education & Experience Licenses or Certifications Current Infant/Toddler /

Young Child First Aid and CPR Education Degree Type:

Associate's Degree Major:

Social Work, Human Services, Family Services, Counseling, or another related field.

Work Experience Required :

If you don't have an Associate degree you must have a Credential in Family Services or Social Work 2 years of related experience with strong emphasis on record-keeping, tracking, and contact with diverse populations.

Preferred:

2 years' experience providing services to children and families. Level of Physical Effort Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Physical Working Environment Minimal exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Exposure to routine office noise and equipment. Background Must be able to pass a Level 2 background check. Must be able to pass a drug screen. Must be able to provide references for the previous 5 years' work experience.

Additional Contingency:

Employment with NFCD is contingent upon an annual appropriation by the Legislature, federal funding, and successful implementation of job requirements, as measured by performance-based evaluations. In the event the federal, state, and/or local funds upon which employment is dependent are withdrawn or redirected, employment may be terminated and NFCD shall have no further liability to the employee beyond that already incurred prior to the termination date. 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Family Advocate