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Our Core Values Authenticity Connection Compassion Celebration What You'll Do Front Desk Support:

Provide exceptional support to our practice, assisting with client bookings, payments, and managing intake and consent forms.

Client Interaction:

Welcome clients via phone, email, and in person, providing clear, compassionate communication from first contact through ongoing care.

Scheduling:

Manage appointment scheduling in our Electronic Health Record (SimplePractice) and coordinate clinician calendars to keep daily operations running smoothly.

Quality Assurance:

Ensure administrative tasks are completed accurately, including payment follow-ups, securing payment information, and uploading secure documents.

Office Support:

Maintain and manage office and supplies during in-office days.

Ideal Fit Will:

Be open to learning insurance verification, benefits explanation, and billing or claims support. No prior experience needed, we'll teach you. To Succeed in This Role You'll excel if you have excellent communication skills and genuinely enjoy being the first point of contact for clients. You're organized, able to think ahead, and comfortable seeing the big picture. You care about helping others and bring that same compassion to every interaction, whether it's with a client or a teammate. What We're Looking For 2-3 years of experience in client care or customer service, preferably in a medical or mental health office setting. Psychology undergraduate students and graduates are welcome to apply. Comfortable using technology platforms such as Google Workspace and SimplePractice (our scheduling/EHR system). No prior experience with health insurance processes or medical terminology required. We'll train you. Dynamic, detail-oriented, self-motivated, and able to work independently and under pressure. Strong professional and compassionate written and verbal communication skills. Comfortable sharing ideas and feedback to help the practice grow. Able to juggle multiple projects, meet deadlines, and follow through on commitments. Ready to Join Us? If you're ready to be part of a practice that values authenticity, connection, compassion, and celebration, we'd love to hear from you. Apply now and become a key part of our mission to create positive change and empower lives. Please submit your résumé and a cover letter telling us a bit about your experience and why you'd like to join Kindling Therapy Co. For more information on our practice, check out our website: www.kindlingtherapyco.com Kindling Therapy Co. LLC is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. Accommodations available upon request.

Pay:

$20.00 - $25.00 per hour

Benefits:

Work from home

Work Location:

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Find & Apply For Mental / Behavioral Health Counselor Jobs in Eagle, Idaho

Client Care Coordinator/Administrative Support Specialist - Mental Health Practice