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Social Services
Social / Human Services Assistant
Riverside, CA

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Operation SafeHouse

Outreach Worker

Job Description

The Outreach Worker provides street-based crisis intervention services, gateway services, referrals, and crisis support counseling to homeless youth on the streets. Supports homeless youth transition into a stable living environment.
Job Duties & Responsibilities:
The Outreach Worker will work out in the community, as well as spend time at Operation SafeHouse shelters to ensure a seamless transition for youth that are leaving the streets. Work closely with all street youth who voluntarily enter into SafeHouse programs. Conduct intense case management and provide wrap around services. Provide continuous transportation throughout case management. Enroll clients into Medical & CAL Fresh programs. Assist clients in becoming document ready. (Assisting with IDs, Birth Certificates, and Social Security Cards.) Developing an individualized "Wellness Plan" that encompasses housing, services, and wellness. Connect clients to medical/ mental health resources as needed. Complete daily time and activity sheets. Complete all intake paperwork for youth who partake in SafeHouse outreach services. Responsible for tracking the progress of youth who have entered housing programs. This includes following-up for up to 3 months once they have exited the program. Conduct community presentation as requested. Conduct street outreach with other street outreach team members to ensure personal safety.
For example:
Make weekly trips/visits to bus stations, local malls, Safe Place sites and community centers located at parks and other areas where street youth congregate. Complete and submit monthly reports to Outreach Director by the 1st of each month. Maintain statistical data as assigned. Maintain clean driving record, keep company vehicle clean and report maintenance issues/auto repair issues to agency in written form. Attend community fairs to promote awareness of agency programs and interact with street youth to build trust in our services. Maintain proper boundaries with clients to ensure appropriate relationships. Complete applicable paperwork such as Apricot & VISPDAT and enter data into HMIS. Other duties as assigned.
Skills and Qualifications:
1. High School Diploma or equivalent. 2. Experience working with at risk youth or homeless population. 3. Community engagement 1-year experience. 4. Public speaking 1-year experience. 5. Presentation skills. 6. Good listening and problem-solving skills. 7. Have the ability to work as a team and strong networking skills to build community partnerships. 8. Excellent oral and written communication skills; Computer and word processing skills. 9. Must have current driver license, clean driving record and reliable transportation to provide services listed above. 10. Pass state criminal background check.
Work environment:
Work indoors and outdoors. Fast paced Moderate to loud noise level
Physical Demands:
  • Must be able to remain in a stationary position
  • Light work that includes moving objects up to 20 pounds.
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly works in outdoor weather conditions.
  • Move from one location to another to provide program services to youth on streets.
Job Type:
Full-time Pay:
$18.50 - $19.00 per hour
Benefits:
403(b) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 403(b) Tax-Sheltered Annuity Plans
  • Mental Health
  • Health and Wellness Programs