Find & Apply For Social / Human Services Manager Jobs in Yorba Linda, California

Social Services Director Bayshire Yorba Linda Yorba Linda, CA Job Details Full-time $65,000 - $75,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Skilled nursing facility experience Bachelor's degree in social work Customer service Word processing Program development ACSW Employee relationship building Math Bachelor's degree QuickBooks Data collection Full Job Description

POSITION SUMMARY

The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of our facility's Social Services Department in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by the Administrator, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis Reports to: Executive Director

PERFORMANCE EXPECTATIONS

• Customer Satisfaction - measured by satisfaction surveys

ESSENTIAL DUTIES

Successful performance requires satisfactory completion of all essential duties and responsibilities. The essential duties described below are representative of the skills and ability necessary while performing the basic functions of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

• Plan, develop, organize, implement, evaluate, and direct the social service programs of this facility.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.
• Assist in the development, administering, and coordinating of department policies and procedures.
• Keep abreast of current federal and state regulations, as well as professional standards, and make recommendations on changes in policies and procedures to the Administrator.
• Review department policies and procedures, at least annually, and participate in making recommended changes.
• Develop and implement policies and procedures for the identification of medically related social and emotional needs of the resident.
• Participate in community planning related to the interests of the facility and the services and needs of the resident and family. Assure confidentiality in all matters, including but not limited to employee and resident information.
• Review departmental complaints and grievances from personnel and make written reports to the Administrator of action(s) taken. Follow facility's established procedures.
• Assist the Quality Assessment & Assurance Committee in developing and implementing appropriate plans of action to correct identified deficiencies.
• Develop, implement, and maintain an ongoing quality assurance program for the social services department.
• Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed.
• Interview residents, or family members, as necessary, to obtain social history.
• Assure that social service progress notes are informative and descriptive of the services provided and of the resident's response to the service.
• Maintain a reference library of written material, laws, standards of practice, etc., necessary for complying with current standards and regulations, and that will provide assistance in maintaining quality social service.
• Develop and maintain a community and social services referral file of agencies and organizations that provide assistance to residents.
• Involve the resident/family in planning objectives and goals for the resident.
• Meet with administration, medical and nursing staff, as well as other related departments in planning social service programs and activities.
• Conduct departmental performance evaluations in accordance with the facility's policies and procedures.
• Develop preliminary and comprehensive assessments of the social service needs of each resident.
• Develop a written plan of care for each resident that identifies social problems/needs of the resident and the goals to be accomplished for each problem/need identified.
• Ensure that social services components of the MDS are completed and signed on a timely basis.
• Monitor the facility's QI, QM, and survey reports relative to social services and make recommendations to correct identified problem areas.
• Encourage the resident/family to participate in the development and review of his/her plan of care.
• Assist in the scheduling of care plans and assessments to be presented and discussed at each committee meeting.
• Ensure that all social services personnel are aware of the care plan and that care plans are used in providing daily social services to the resident.
• Review nurses' notes to determine if the care plan is being followed. Report problem areas to the DONS.
• Develop and maintain a good rapport with all services involved with the care plan to ensure that a team effort is achieved in developing a comprehensive plan of care.
• Maintain compliance with all Federal (Title 22) and state regulations and company policies and procedures applicable to job duties.
• Assist sales and marketing by providing community tours, promoting programs and activities, participation in marketing events.
• Assist with coverage of job duties within the department to ensure completion of essential duties during employee absences.
• Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.
• Encourage teamwork among all departments and assist with conflict resolution.
• Present positive and professional image.
• Per State of California regulations, as a "mandated reporter" you must report all known or suspected incidents of resident abuse of dependent adults or elders.
• Performs other duties as assigned and consistent with the success of the position.

MINIMUM QUALIFICATIONS

Minimum Age Requirement:

Must be at least 18 years of age.

Education:

Bachelor's Degree in Social Work from an accredited university or college. Prefer RCFE certification First Aid Training as required. Proficient in

Excel and QuickBooks Experience:

Must be a registered ACSW. Prefer at least three (3) years supervisory experience in skilled nursing, hospitals, or similar settings. Additional experience in specialized dementia care preferred.

Professionalism/Personal Ethics:

Has respect and compassion towards older adults. Demonstrates concern for the physical and emotional needs of residents and their families. Inspires trust and builds a culture of teamwork. Upholds values of company and shows personal integrity.

Mathematical/Reasoning Skills:

Able to perform calculations for budget and financial responsibilities, understand and define problems, collect data and resolve issues in stressful situations. Communication Skills Clearly and informatively communicate complex ideas to a diverse audience (employees, residents, family members, and agencies in writing and verbally. Analyze and interpret complex information and respond appropriately. Computer Skills Proficient in operating office equipment and computers including email, word processing, excel applications.

Working Conditions:

Well-lighted and with appropriate ventilation and temperature levels.

Other Requirement:

Employee must pass a criminal record clearance, health screening and drug testing prior to beginning work in the community.

Physical Demands:

Must be able to regularly listen and speak to individuals, sit and stand for long periods, move about the community, bend, reach, and grasp. May occasionally need to lift up to 25 lbs., and assist with pushing, helping or lifting residents. Good vision is required.

STATEMENT OF UNDERSTANDING I

have read and fully understand the requirements of the job position listed above. I agree to perform the identified essential duties as described in accordance with the company's policies and procedures and understand that other duties may be assigned or reassigned at any time. I understand that my employment is at-will, and thereby understand that my employment may be terminated by the company or myself at any time, for any reason or no reason.

Job Type:

Full-time Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person