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Social Services
Social / Human Services Specialist
Martinsville, VA

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Virginia Department of Social Services

Family Services Specialist I

Job Description

Title Description
  • Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/'Adoption, Child Care, and Employment Services. Employees perform routine
  • to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.
Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist. General Work Tasks (Illustrative Only)
  • Interprets laws, policies and regulations as applied to specific area of responsibility; Monitors, coordinates and administers specific programs as assigned; Coordinates services within specific area of responsibility; Interviews and assesses customer needs and other relevant factors
  • such as education/skill levels, abilities, interests, and support systems.
Informs clients of related service programs rules/regulations, and right to participate; Presents cases to determine appropriate services and writes/implements service plans; Provides case management services to monitor compliance; Manages program waiting lists; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Completes necessary federal, state and local planning and reporting requirements; Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area of expertise; and Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
Knowledge, Skills, and Abilities:
Knowledge
  • Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems. Skills
  • Skill in operating a motor vehicle and personal computer with associated software. Abilities
  • Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.
Education and Experience
  • Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Minimum Qualifications
  • Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Preferred Qualifications
  • Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Prefer Bi-lingual (English/Spanish). Special Requirements
  • Applicants will be subjected to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. Employee will be required to participate in afterhours on-call schedule on a rotating basis. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. Special Instructions to Applicants
  • Applicants are encouraged to provide a complete listing of work experience, either paid or unpaid, and qualifications on the application.
CONSIDERATION FOR AN INTERVIEW IS BASED SOLELY ON THE INFORMATION PROVIDED WITHIN THIS
APPLICATION.