Find & Apply For Social / Human Services Specialist Jobs in Virginia Beach, Virginia

Family Services Specialist I/II

• Employment Services City of Virginia Beach
• 3.7 Virginia Beach, VA Job Details Full-time $55,494.40
• $89,315.

20 a year 20 hours ago Benefits Paid holidays Dental insurance Parental leave Life insurance Retirement plan Qualifications Driver's License Bachelor's degree Working with families

Full Job Description Job Posting End Date:

September 12, 2026

Department :

HUMAN SERVICES

Compensation Grade :

G23

Compensation Range & Starting Salary :

Actual job level (e.g. I or II) will be determined on the qualifications of the selected applicant and made part of the job offer. This position may be filled as either a FSS I or FSS II depending on the qualifications of the selected applicant. The associated pay grades and ranges are as follows and starting salary may be negotiable based on qualifications:

FSSI:

$55,494.40

• $80,995.

20

FSSII:

$57,340.00

• $89,315.

20 Job Exempt (If No, Position is eligible for overtime) :

No Scheduled Weekly Hours :

40

About Us :

Recognized as one of America's Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications :

The City of Virginia Beach Department of Human Services is seeking candidates for the position of Family Services Specialist I/II in the Employment Services Unit . Selected individuals will be assigned Employment Services that may include the VIEW and Learnfare programs and working with the homeless population. The Family Services Specialist I (FSSI) must have the knowledge, skills, and experience to manage an Employment Services caseload, work with families and demonstrate the capacity to utilize effective time management skills to achieve maximum time effectiveness.

Duties :

Utilize the Strength Based Approach to conduct VIEW initial screenings, intakes and assessments of customer's needs to identify strengths and address barriers to self-sufficiency. Assist individuals with developing a Service Plan. Address employment, housing, mental health, education, financial management, crisis intervention, substance abuse, domestic violence and other supportive services. The FSS I will provide individuals and families with referrals to community resources and internal agency services as determined by individual and family needs. Manage a caseload of 75-100 families and provide case management services as ongoing service to the Employment Services clients. Manage a Learnfare caseload to minimize non-enrollment and truancy of families receiving Temporary Assistance for Needy Families. In Addition to the above duties, the Family Services Specialist II will also: Conduct initial assessment interviews to determine employability and to identify strengths and barriers for VIEW program participation. Provide Supportive Services to clients in the form of Child Care referrals, transportation assistance, tools, uniforms, school expenses, emergency expenses, community resources and issue invoices as approved by the supervisor. Document case narratives within three business days Use the Virginia Case Management System (VaCMS) to open cases, manage, update and monitor cases; provide a monthly update of activity status by the 8th of each month. Exhibit excellent telephone and electronic communication skills. Attend in-services, trainings, conferences and may represent the agency on committees and task force groups. Serve as lead worker to assist with coordination of service delivery and management of tasks in the supervisor's absence. Provide additional services for the unit in the form of collateral duties such as but not limited to coordinating the Learnfare program, or being the liaison at community partner meetings. Handle more involved cases such as joint cases with Child Protective Services. Assist in writing Standard Operating Procedures or other guidance documents as needed.

Schedule:

Monday

• Friday 8:00am
• 5:00pm And here's the exciting part
• the selected candidate will qualify for a $3,000 hiring bonus!

Hiring bonuses shall only be for new hires of original employment or reemployment as defined in Human Resources Policy No. 5.0. $500 will be awarded in the first paycheck. $1,000 will be awarded upon completion of the six (6) month interim performance evaluation with an overall rating of "Meets Expectations". $1,500 will be awarded upon completion of the employee's one (1) year probationary period and a performance evaluation with an overall rating of "Meets Expectations". The City offers a generous benefits package , which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid Leave.

Additional requirements:

DMV Transcript:

Yes CDL:

No Drug & Alcohol Clearinghouse:

No CPS Check:

Yes Physical:

No Respirator:

No Psychological Screening:

No Polygraph:

No At Will:

No Minimum Requirements :

FAMILY SERVICES SPECIALIST I MINIMUMS

Must possess a minimum of a Bachelor's degree in a human services field (social work, counseling, gerontology, guidance and counseling, family and child development, psychology or sociology); or possess a Bachelor's degree in any field accompanied by a minimum of two (2) years related experience in a human services area. Must have a current and valid driver's license

FAMILY SERVICES SPECIALIST II MINIMUMS

Requires a Bachelor's degree in a human services field (social work, counseling, gerontology, guidance and counseling, family and child development, psychology or sociology) and three (3) years of experience in a human services field; or possess a Bachelor's degree in any field accompanied by a minimum of five (5) years of related experience in a human services area. Must have a current and valid driver's license. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Skills :

Case Management, Employment Counseling, Homeless Services, Social Work Working Conditions :

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City's business. The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

FSSI:

https://workingcondition-summary-prod.s3.amazonaws.com/P3985.pdf

FSSII:

https://workingcondition-summary-prod.s3.amazonaws.com/P3915.pdf

Official Job Descriptions:

To browse official job descriptions, please access this link

• https://virginiabeach.

gov/careers/job-descriptions-pay-plans?search=&group=

E VRS Contribution :

All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace :

The City of Virginia Beach maintains a drug free workplace. Equal Employment Opportunity (EEO)

Statement:

The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.