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Youth Counselor / Worker
West Des Moines, IA
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The Youth Activities Counselor is responsible for all activities related to youth activities at the club including but not limited to assisting in creating, implementing, and overseeing family-friendly events and youth programs, set-up, clean up, and supervising younger members in a safe and friendly way.
POSITION FUNCTIONS AND DUTIES
Greet members and guests in a professional and friendly manner. Respond to member questions by providing correct information and answering the telephone in a professional manner. Assist with set-up, decorations, and safety checks before events. Host and engage children and families in activities, including pool activities, events, camps, and holiday events. Assist parents in signing their children in and out and checking identification. Be knowledgeable of and comply, at all times, with the Club's standards, policies and regulations to encourage safe and efficient operations. Ensure knowledge of all children's allergies and special needs. Supervise children and use good judgement when in our care. Adhere to all rules regarding younger members. Assist with handling kids' meals. Communicate effectively and inform immediate supervisors of any unforeseen circumstances and react appropriately. Ensure cleanliness, sanitation, safety, and secure locking of children's playroom. Perform other duties as assigned by managers.
EDUCATION/EXPERIENCE/SKILLS
High school education or equivalent required. CPR and First Aid certification preffered. Knowledge of Outlook, internet applications, and use of office equipment. Must have knowledge of age-appropriate activities and enjoy working with all age groups. Ability to establish and maintain effective relationships with members, guests, clients, and employees. Must possess excellent communication skills including strong verbal, written and positive interpersonal skills. Ability to project voice and get the attention and cooperation from young members. Knowledge of and ability to perform the required role in emergency situations. Must work in a safe, prudent, and organized manner. Ability to interact effectively with members, guests, and staff of diverse backgrounds, cultures, and education levels. Excellent team player with the ability to work hands-on in a fast-paced environment.
PHYSICAL AND MENTAL DEMANDS
Requires the ability to safely lift items up to 30 pounds. Continuous walking and standing. Frequent lifting, bending, stooping, pulling and repetitive actions. Be physically able to reach, bend, and stoop. Be able to work in a standing position for long periods of time. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must maintain composure and objectivity under pressure. Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and team members.
TYPICAL WORKING CONDITIONS
Work is performed in an indoor/outdoor setting, busy and noisy environment. Some varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather. Varying schedule to include evenings, holidays, and extended hours as business dictates.
