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Business Intelligence Architect / Developer
Santa Clara, CA

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Rose International

ServiceNow HR Service Delivery Developer

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Job Description

  • This role is supporting NVIDIA
  • Required Certifications:
  • ServiceNow HRSD certification is required.
Required Skill and Experience:
  • A minimum of 3 years of hands-on experience in ServiceNow development and administration, with a strong focus on HR Service Delivery (HRSD).
  • Proven expertise in architecting and implementing HRSD solutions, managing HR profiles, and automating processes is essential.
  • Proficiency in JavaScript, HTML, CSS, XML, and JSON for ServiceNow scripting.
  • Demonstrable experience with building and managing integrations from the ServiceNow side with various HR solutions (e.g., Workday HRMS, Cornerstone OnDemand, Beeline).
  • Experience with real-time, service-specific integrations is highly preferred.
  • Experience using AI coding assistants and adapting and transferring SPP vibe-coded solutions into a ServiceNow environment would be an advantage.
  • Experience working in a multi-instance development stream (Dev/Test/Stage/Prod) and collaborating with diverse stakeholders across various time zones.
  • Strong problem-solving and collaboration skills are a must.
  • The ability to work independently, drive solutions forward, and adapt effectively in a fast-paced, dynamic environment is crucial.
Description:
This role is for a skilled ServiceNow HRSD Developer who is responsible for the full solution development lifecycle, from initial design to final deployment. The focus is on core system and service-specific integrations to enhance our HR Service Delivery platform.
Responsibilities:
  • Architect, design, and configure scalable solutions within the ServiceNow HRSD module, including Case & Knowledge Management, Employee Service Center, and Lifecycle Events.
  • Implement and maintain integrations between ServiceNow HRSD and various HR solutions. Work with other system owners to coordinate integration requirements and development.
  • Optimize HR processes using tools like Flow Designer, Business Rules, and ServiceNow APIs to meet business requirements and enhance efficiency.
  • Serve as a technical advisor by providing guidance on solution feasibility, trade-offs, and potential risks. Partner with internal HR teams to translate business needs into robust technical solutions.
  • Design, develop, and implement AI-enabled HR service delivery solutions using ServiceNow Now Assist, AI Agents, and other generative AI capabilities to enhance employee self-service, streamline HR workflows, and improve HR case resolution.
  • Assess the long-term scalability and sustainability of proposed designs, providing clear recommendations to ensure solutions are robust and maintainable.
  • Collaborate with our IT partners on any issues that impact the broader ServiceNow platform, ensuring alignment with enterprise-wide governance, security, and system architecture.
  • Conduct comprehensive unit testing and maintain detailed documentation for all configurations and deployments.
  • Facilitate effective knowledge transfer sessions with internal teams to ensure they can maintain, support, and troubleshoot new configurations and integrations.
  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
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