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Business Intelligence Architect / Developer
Southborough, MA
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Jobs › Southborough, MA › ERP/CRM Developer Robert Half ERP/CRM Developer Southborough, MA Apply Description We are looking for an ERP/CRM Developer to support and enhance Salesforce capabilities for a 100% remote opportunity. This Long-term Contract opportunity is ideal for someone who can assess the current environment, translate business needs into practical solutions, and deliver improvements across sales and marketing workflows. The role combines hands-on development, configuration, and stakeholder collaboration to strengthen system performance and user adoption.
Responsibilities:
Review the existing Salesforce environment to identify current configurations, gaps, and opportunities for improvement across business processes.
Partner closely with sales and marketing stakeholders to gather requirements, define priorities, and design solutions that align with operational goals.
Build and refine Salesforce functionality through configuration changes, custom development, and process enhancements using Apex where needed.
Create and optimize lead management processes, including automation for assignment, tracking, and progression through the sales lifecycle.
Develop and maintain integrations that support reliable data exchange between Salesforce and connected business platforms.
Establish and improve user-related data structures and synchronization to ensure accurate access, visibility, and system alignment.
Provide end-to-end ownership of solution delivery, from discovery and design through implementation, testing, and rollout.
Recommend practical improvements that increase efficiency, usability, and scalability within Salesforce Sales Cloud, Marketing Cloud, and Pardot environments. Requirements
Proven experience delivering Salesforce solutions in a hands-on developer role.
Strong knowledge of Salesforce Sales Cloud, Salesforce Marketing Cloud, and Pardot.
Demonstrated ability to configure Salesforce and develop custom functionality using Apex, including classes and triggers.
Experience with Salesforce integrations, API development, and data exchange between enterprise systems.
Ability to gather, document, and translate business requirements into technical designs and implemented solutions.
Familiarity with configuration management, testing, and deployment practices in Salesforce environments.
Proficiency with data handling tools and processes, including Apex Data Loader or similar utilities.
Self-directed problem-solving skills with the ability to work independently in a fast-moving, less structured environment.