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Own the reliability, security, and performance of enterprise infrastructure, business systems, and service delivery.
Build and execute a multiyear technology roadmap that modernizes ERP, CRM, and core systems without disrupting the business.
Own cybersecurity, business continuity, and technology risk management.
Manage vendors, managed service providers, and technology budgets with clear accountability for cost, quality, and delivery. Digital Platforms, Data & AI
Create a unified architecture connecting the website, ecommerce, ERP, CRM, and marketing platforms into one trusted customer view.
Own data unification end-to-end — governance, integrations, ownership, and reporting — not just dashboards.
Identify practical, well-governed AI use cases that improve marketing, service, forecasting, and productivity. Marketing Leadership
Set marketing strategy and evaluate performance across brand, content, email, social, events, and paid media, in partnership with the Director of Marketing.
Build a disciplined demand generation engine with measurable pipeline contribution and ROI.
Empower the Director of Marketing to lead day-to-day execution; this role sets direction and accountability, not campaign-level involvement. Ecommerce
Provide executive leadership for ecommerce, working with the leader of Sales Enablement to assess strategy, platform, and performance.
Ensure ecommerce is understood and positioned as complementary to sales, not competitive with it.
Prioritize B2B and government/contract-based ecommerce experience. People & Leadership
Coach and develop a team with varied experience levels, including a first-time manager and other leaders who need different styles of support.
Establish clear priorities, decision rights, milestones, and accountability — without micromanaging.
Lead with warmth, transparency, and high standards; be a visible, approachable presence across the organization.
Model the organization's core values of wisdom, accountability, relationships, and excellence. Qualifications Required
10+ years of progressive executive leadership across enterprise technology, digital transformation, marketing, or ecommerce.
Demonstrated success modernizing legacy systems and processes while maintaining business continuity.
Experience scaling technology and operations in a company growing through a similar revenue range (mid-market, several hundred million to $1B+).
Native, hands-on experience with a Tier 2 ERP platform (e.g., Epicor Prophet 21, NetSuite, or similar) — not a large-enterprise system like SAP.
A commercial mindset that connects technology directly to revenue and the customer journey, not a purely technical or purely infrastructure orientation.
Experience in a sales-led, commissioned, operationally complex environment — distribution, industrial products, B2B commerce, government contracting, or public sector services.
A track record of developing and empowering leaders, including first-time managers.
Strong emotional intelligence, humility, and an approachable, warm leadership style paired with high standards. Preferred
Experience with cooperative purchasing contracts or other public sector contract vehicles.
B2B or government/contract-based ecommerce experience.
Practical AI literacy — identifying use cases, governance, and business value. Not a Fit For
Career technologists with no accountability for production environments, or infrastructure-only leaders with no modernization track record.
Candidates whose ERP background is limited to large-enterprise systems (e.g., SAP) or highly engineered environments.
Candidates who view marketing/sales/ecommerce as separate from the technology function.
Career SaaS, pure-technology, or digital-native company backgrounds without distribution or operationally complex experience.
Leaders with an abrupt, intense, or micromanaging style.
Candidates from slow-growth environments not accustomed to a fast-paced, growth-oriented culture. Compensation & Location
Base salary: $290,000-$325,000
Annual bonus based on company gross profit performance, with a multiplier at this level
Company-paid health insurance premiums
Full-time, on-site role based in the Washington, D.C. metro area (Maryland); candidates should reside locally or be open to relocation
Relocation assistance available for qualified candidates

JOB ID :

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Chief Digital and Technology Officer