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AV & Technical Support Specialist at Firstsource AV & Technical Support Specialist at Firstsource in El Verano, California Posted in 42 minutes ago.

Type:

full-time We are seeking an experienced AV & Technical Support Specialist to manage the technical readiness and execution of in-person data collection sessions across the San Francisco Bay Area. This hands-on field role combines AV setup, hardware and device support, live recording monitoring, technical troubleshooting, participant assistance, equipment logistics, and post-session data quality checks.

Contract Type:

Hourly contract (1099)

Location:

San Francisco Bay Area, CA Schedule:

Flexible schedule across multiple Bay Area locations What You Will Be Doing Own technical readiness for scheduled sessions, from pre-session planning and equipment checks through setup, live support, data validation, and closeout. Coordinate the secure movement, inventory, charging, configuration, and availability of recording devices, cameras, networking equipment, and backup hardware. Lead room setup and determine effective camera, tripod, and equipment placement based on the activity and environment. Guide instructors and participants through device fitting, onboarding, and calibration in a clear and professional manner. Monitor recording quality, connectivity, synchronization, storage, and battery status during live sessions and make quick decisions when issues arise. Complete post-session data offloading, first-pass quality checks, upload tracking, and documentation to confirm each session is complete. Partner with the Site Lead and operations team to manage schedules, escalate risks, and maintain consistent technical standards across locations. Who We Are Looking For Experienced technical operations, A/V, field support, live production, IT support, or data collection professionals with 2 to 4+ years of relevant experience. People who have taken ownership of end-to-end technical setup and support for live sessions, events, labs, studios, research studies, or customer environments. Strong troubleshooters who can diagnose hardware, software, networking, synchronization, storage, or power issues under time-sensitive conditions. Professionals comfortable working with cameras, wearable devices, mobile devices, Wi-Fi networks, routers, cloud storage, and large audio/video file transfers. Highly organized individuals with experience managing equipment inventories, readiness checklists, charging schedules, session documentation, and data quality checks. Clear, calm communicators who can support non-technical participants and explain technical procedures in simple terms. Candidates with a valid driver's license, clean driving record, and reliable vehicle suitable for transporting equipment cases between Bay Area locations. Individuals able to lift and transport equipment cases weighing up to 40 pounds and perform repeated setup and teardown activities. Preferred Experience AR/VR, wearable technology, eye-tracking, motion capture, sensor-based systems, or multi-camera recording environments. Live event production, studio operations, research operations, field engineering, or high-touch technical support. High-volume data offloading, file validation, quality assurance, and secure cloud uploads.