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IT Specialist

HARRIS RANCH BEEF CO - 3.3

Selma, CA Job Details Full-time $20 - $25 an hour 11 hours ago Benefits Disability insurance 401(k) 3% Match Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications IIS Phone communication Procedural guides Project planning Equipment installation In-person customer service Hardware maintenance VoIP administration Equipment troubleshooting Server backup and recovery Microsoft Exchange Quality management Mid-level Windows Software installation Sonicwall User training (technical support) SQL Phone customer support Email configuration (technical support) Computer hardware Desktop (troubleshooting support) Hardware configuration Customer support ticket management Computer networking Server virtualization Data backup Hardware management Telephone systems Desktop administration Full Job Description Who we are: Harris Ranch Beef Company is a family-owned company in the heart of the San Joaquin Valley. Its founding over 30 years ago started an unwavering tradition of producing beef at its finest. An industry leader, Harris Ranch Beef Company controls all aspects of beef production, from our feedlot to our innovative processing facility. The end result is wholesome, grain-fed beef known throughout the West for quality, consistency, and delicious flavor. We owe our success to our friendly, driven employees who thrive in our fast-paced environment. To reward their hard work, we offer our employees a wide variety of competitive benefits to support their health and wealth, such as: Health, Dental, & Vision Insurance Weekly Pay Career growth opportunity 401(k) with up to 3% company match Life Insurance Paid Vacation Accident, Critical Illness, & Short-Term Disability Insurance Join the Harris Ranch Beef family and see how far your drive can take you! The IT Specialist's role is supporting day-to-day operations. This includes planning, developing, installing, configuring, maintaining, securing, updating, and optimizing hardware/software. Responsible for end user hardware and software support issues, and support staff training where required. Responsibilities Provide end user support for all phones, computers, conferencing equipment, and related hardware. Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person). Inform other team members of work status. Aid in managing servers, including, but not limited to, e-mail, print, database, RDS, IIS, and backup servers and their associated operating systems and software in an ESXi environment. Aid in the installation, configuration, maintenance, and troubleshooting of server hardware and software. Document job functions and procedures as necessary. Education/Experience/Certifications Associate degree or equivalent combination of education and experience. A+ is desirable. Abilities/Key Competencies/Skills Ability to travel between locations. Operate with a customer service approach. Demonstrate sound troubleshooting methodology and problem solving. Demonstrate quality management in the performance of duties. Demonstrate the ability to handle multiple tasks simultaneously. Effective oral and written communication skills. Ability to work as a team member as well as independently. Demonstrate appropriate time management and project planning skills. Seek self-development and learning opportunities. Strong knowledge of commonly used concepts, practices, and procedures within the field. Knowledge of Microsoft Windows Server 2008 R2/2012 R2/2016/2019 operating systems Knowledge of Windows 10/11 operating systems Understanding of basic networking. Experience, and understanding of Microsoft SQL, Exchange, IIS, VOiP Fortigate/Sonicwall, O365 technologies is desirable. Understanding, of backup technologies, virtualization technologies, and Microsoft Active Directory is desirable. This position is subject to E-Verify Start your journey towards success, join our family and let's grow together! Harris Ranch Beef Company is an Equal Opportunity Employer. Candidates are evaluated and selected based on their qualifications for the job in question. We do not base our employment decisions on employee's or applicant's citizenship, race, age, color, sex, religion, natural origin, sexual orientation, handicap, or disability, marital status, veteran status, reproductive health decision making, or any other basis prohibited by local, state, or federal law.