Find & Apply For Computer Support Specialist Jobs in Parker, Colorado

The Role Provides frontline IT support by troubleshooting technical issues, repairing and maintaining devices, installing hardware and software, supporting basic audio-video technology, documenting service tickets, meeting SLAs, and coordinating with vendors and enterprise IT teams. The role also performs preventive maintenance, follows operational procedures, and supports projects. Candidates need desktop support experience, foundational networking and security knowledge, operating-system familiarity, and one qualifying IT certification. Summary Generated by Built In Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from

Day One:

Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100%

Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule:

Full time

Shift:

Day (United States of America)

Address:

9395 CROWN

CREST BLVD

City:

PARKER State:

Colorado Postal Code:

80138 Communicates with consumers to provide solutions to technical problems. Supports audio-video technology at a basic level. References centralized AIT Field Operations knowledge bases. Performs basic level repairs for company devices. Works with designated information technology vendors for support. Meets the standard service level agreement (SLA) for incidents and requests. Leads projects and special initiatives within allotted timeframes. Follows and maintains AIT standard operating procedures for field operations. Performs preventive maintenance on authorized company devices. Works with enterprise AIT technical and business support teams as required. Installs consumer-based hardware and software on devices and operating systems. Provides detailed descriptions within internal service ticket system. Follows AIT standards for devices and software. Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Basic working knowledge of various Internet Browsers. [Required] Familiarity with Microsoft Office suite. [Required] Familiarity with current Microsoft and Mac operating systems. [Required] Basic familiarity with device imaging processes. [Required] Basic knowledge of mobile devices hardware. [Required] Familiarity with projects and time tracking. [Required] Demonstrates effective technical troubleshooting and problem-solving skills, with some supervision. [Required] Basic knowledge of workstation management software. [Required] Familiarity with common peripherals and accessories. [Required] Basic working knowledge of best IT security practices. [Required] Basic understanding of IT network hardware, software, and general concepts. [Required] Experience working in a Healthcare environment. [Preferred] Experience working in a consumer centric environment. [Preferred]

Education:

High School Grad or Equiv [Required] Associate [Preferred]

Field of Study:

in computer technology

Work Experience:

1+ experience in the desktop environment. [Required]

Licenses and Certifications:

Must have ONE of the following valid IT related certifications: CompTIA A+ CompTIA Network+ CompTIA Security+ Cisco

CCNA ISC2 CC AWS

Certified Cloud Practitioner Microsoft 365

Certified:

Endpoint Administrator Associate Microsoft Certified:

Fundamentals series (Azure Cloud, AI, Data, Security etc.)

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$24.89 - $46.30 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Read Full Description Skills Required Basic working knowledge of internet browsers Familiarity with Microsoft Office suite Familiarity with current Microsoft and Mac operating systems Basic familiarity with device imaging processes Basic knowledge of mobile device hardware Familiarity with projects and time tracking Technical troubleshooting and problem-solving skills Basic knowledge of workstation management software Familiarity with common peripherals and accessories Basic working knowledge of IT security practices Basic understanding of IT network hardware, software, and general concepts High school diploma or equivalent At least 1 year of desktop environment experience One valid IT certification: CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco

CCNA, ISC2 CC, AWS

Certified Cloud Practitioner, Microsoft 365 Certified Endpoint Administrator Associate, or Microsoft Certified Fundamentals Experience working in a healthcare environment Experience working in a consumer-centric environment Associate degree in computer technology AdventHealth Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AdventHealth and has not been reviewed or approved by AdventHealth. About This Summary Healthcare Strength — Comprehensive medical, dental, vision, and pharmacy coverage is offered with multiple plan options and 100% coverage for preventive care. Wellness programs and mental health resources are included to support whole-person well-being. Retirement Support — Retirement programs include the Adventist HealthCare Retirement Plan with employer cash contributions and matching for employee contributions. Additional financial protections include disability and life/AD&D insurance and tax-advantaged accounts. Wellbeing & Lifestyle Benefits — Whole-person resources feature mental-health support (e.g., Lyra), wellness initiatives, and an Employee Assistance Program. Tuition assistance, education pathways via AdventHealth University, and employee discounts add lifestyle and career value. Learn more about AdventHealth's Compensation & Benefits → AdventHealth Insights What's It Like to Work at AdventHealth? AdventHealth Culture & Values AdventHealth Career Growth & Development What's the Work-Life Balance Like at AdventHealth? AdventHealth Leadership & Management AdventHealth Company Growth, Stability & Outlook View all jobs at AdventHealth View AdventHealth Profile Report Job