Find & Apply For Computer Support Specialist Jobs in Vidalia, Georgia

The IT System Support Specialist provides technical support for hardware, software, and network systems across the organization. This role ensures smooth day-to-day IT operations by troubleshooting issues, maintaining systems, and delivering excellent support to end users. Provide first and second level technical support for desktops, laptops, printers, mobile devices, and peripherals Install, configure, and maintain operating systems, software applications, and hardware Diagnose and resolve hardware, software, and network connectivity issues Manage user accounts, permissions, and access rights (Active Directory, email systems, etc.) Monitor system performance and respond to alerts or outages Maintain IT asset inventory and documentation of configurations and procedures Support onboarding/offboarding of employees, including equipment setup and account provisioning Assist with data backups, disaster recovery procedures, and security patching Escalate complex issues to senior IT staff or vendors as needed Log and track support tickets through a help desk system, ensuring timely resolution Provide basic training and guidance to staff on IT systems and best practices Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 1-3 years e xperience in IT support, help desk, or system administration Working knowledge of Windows/Mac operating systems, Microsoft Office 365, and networking fundamentals (TCP/IP, DNS, DHCP) Experience with Active Directory, VPNs, and remote support tools Strong troubleshooting and problem-solving skills Excellent communication skills and customer service orientation Ability to prioritize and manage multiple support requests Certifications such as CompTIA A+, Network+, or

Microsoft Certified:

Modern Desktop Administrator Experience with ticketing systems Familiarity with cloud platforms (Azure, AWS) or virtualization (VMware, Hyper-V) Primarily office-based with occasional on-site visits to other locations May require after-hours availability for system maintenance or emergency support