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Medasource

Help Desk Desktop Support

Pay: Not specified

Posted: 2 days ago

Location: Granger, IN (Onsite)

Last Updated: 4 hours ago

Hours: Full-Time

Expires: 10/4/2026

Job Description

Help Desk Desktop Support at Medasource Help Desk Desktop Support at Medasource in Granger, Indiana Posted in about 17 hours ago.

Type:

full-time About the

Role:

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.

Key Responsibilities:

Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction

Qualifications:

Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus