Find & Apply For Computer Support Specialist Jobs in Sewell, New Jersey

TITLE:

Computer Support Technician

REPORTS TO

Director of Technology

JOB GOAL

To ensure the efficient operation, security, and safety of district technology, instructional equipment, user accounts, and physical infrastructure across all school facilities.

TERMS OF EMPLOYMENT

Yearly contract as determined by the Board of Education ($45,000/year - negotiable).

QUALIFICATIONS

High school diploma or equivalent; CompTIA A+ and CompTIA Security+ certifications are required. 1-3 years of experience in hands-on IT support, field service, or educational technology. General knowledge of computer hardware, operating systems (Windows, ChromeOS, macOS), and basic networking principles. Ability to read, write, and communicate effectively with teachers, administrative staff, and vendors. Ability to safely use hand tools, power tools, ladders, and testing equipment for hardware and cable installations. Required criminal history background check and proof of citizenship or legal resident alien status. Must be able to lift up to 50 lbs. without restrictions. Must be able to stretch forward and up, bend down, squat, climb ladders, and work above drop ceilings without restrictions for required tasks.

PHYSICAL DEMANDS

Required to stand, sit, walk, and use hands and fingers to handle or feel objects, tools, or controls, and be able to talk or hear. Required to continuously use hand strength to grasp hand/power tools, terminate cabling, and assemble mounting hardware. Required to frequently bend, reach forward, squat, and twist at the neck and trunk while working under desks, behind equipment racks, or overhead. Required to frequently lift and move up to 40-50 pounds, such as desktop computers, interactive panels, projectors, network equipment, and cable spools. Required to push/pull tech carts, equipment dollies, ladders, and workstation furniture. Must be able to go up and down steps repeatedly without restrictions, as well as climb and work off ladders safely. Must have no physical restrictions for working in varied environments, including indoor classrooms, network closets, overhead ceiling spaces, and outdoor facility areas.

DUTIES AND RESPONSIBILITIES

Responsible for creating, updating, and removing user accounts, as well as changing group settings and permissions in systems such as Active Directory and Google Workspace. Responsible for managing user accounts, permissions, and group settings across administrative systems, including door access control, CCTV security cameras, and phone systems. Responsible for physical phone system setup and adjustments, including making extension changes, moving physical phone lines, and setting up voicemail. Responsible for printing and programming ID badges. Responsible for pulling, running, terminating, patching, and testing Cat6 network cabling throughout district facilities. Responsible for mounting and hanging classroom projectors, interactive flat panels, wall/ceiling mounts, and televisions safely using appropriate mounting hardware. Responsible for classroom AV technology setup, support, and troubleshooting (projectors, interactive panels, document cameras, sound systems). Responsible for setup, deployment, maintenance, and repair of district desktop PCs, laptops, Chromebooks, mobile devices, and printers. Performs preventative maintenance, firmware updates, and basic repairs on district technology equipment. Performs basic network troubleshooting, including wall jack testing, patch panel cross-connections, and Wi-Fi connectivity checks. Responsible for maintaining an organized, clean, and safe technology office, repair shop, and storage facilities (cable management, parts inventory, tool tracking, and e-waste staging). Reports all security concerns, hardware failures, and safety hazards to the Director of Technology. Logs and maintains detailed records of all completed work orders and service requests in the district ticketing system. Responsible for various occasional duties such as assisting with technology setups for special school events, board meetings, and auditorium presentations. Any other duties as assigned.

Pay:

From $45,000.00 per year

Benefits:

Dental insurance Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement

Work Location:

In person