Find Jobs
Find Jobs Near You – Available Work in Your Location
Find & Apply For Computer Support Specialist Jobs in Elmhurst, New York
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
IT Help Desk Support
Job Description
IT Help Desk Support at Jobility Talent Solutions IT Help Desk Support at Jobility Talent Solutions in Elmhurst, New York Posted in about 16 hours ago.
Type:
full-time IT Field Services /
Desktop Support/Technology Services Specialist Location:
New York, NY 10065
Shift:
This is a 40-hour-per-week position, Monday - Friday, 8:30 AM - 5:00 PM , with weekend overtime as part of a rotating schedule supporting our 24/7 inpatient coverage. The primary work location is the Main Campus in NYC, NY, and this is a patient-facing role. This is an entry-level Field Services position with the following responsibilities:
Service Tickets:
Install, configure, and maintain workstations, printers, mobile devices, and peripheral equipment.
Deployment :
Perform application updates and patches as needed, and provide floor support through regular rounding.
Customer Service:
Deliver excellent, personalized service to ensure customer satisfaction and build trusted relationships.
Collaboration:
Work with other Field Services teams, Nursing teams, and Server teams to escalate and resolve issues.
Communication:
Clearly explain issues, solutions, and instructions to customers.
Time Management:
Effectively manage multiple tasks and service appointments within scheduled timeframes.
Technical Documentation:
Read and interpret technical manuals, blueprints, and schematics.
Adaptability:
Adjust to new technologies, tools, and varying work environments and conditions.
Self-Sufficiency:
Work independently on ticket resolution and troubleshooting activities.
Teamwork:
Contribute effectively to team-based projects while supporting shared goals and outcomes.