Find & Apply For Computer Support Specialist Jobs in Scarsdale, New York

W2 contract position not open to third parties. Please note that visa sponsorship is not provided now or in the future for this position. Day-to-Day Responsibilities Provide remote support to corporate employees and retail store locations Heavy focus on store-level support and troubleshooting Troubleshoot network connectivity issues, including ISP-related problems Support SonicWall firewalls, wireless access points, Zebra scan guns, and printers Perform basic network troubleshooting including ping tests, traceroute, and IP configuration checks Navigate wireless access point and firewall configurations as part of troubleshooting Provide end-user support for employees in the corporate office as needed Remote into systems using tools such as Dameware and RDP Deploy, configure, and support thin clients, Zebra scanners/tablets, printers, and other store hardware Provide basic Active Directory administration and MFA troubleshooting Install and support new hardware and software as needed Escalate more advanced network or infrastructure issues after completing initial troubleshooting Qualifications 1+ year of hands-on IT support experience; corporate/service desk experience is preferred Solid understanding of basic networking concepts Ability to understand ping tests, traceroute, IP configuration, and basic connectivity troubleshooting Comfortable troubleshooting ISP and store-network connectivity issues Experience supporting wireless access points, firewalls, printers, and other network-connected devices Comfortable navigating firewall and wireless access point configurations Basic Windows and Active Directory support experience Strong communication skills