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Computer Support Specialist
Warrendale, PA
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Provide all design engineering drawings and documents as related to customer orders, support manufacturing efforts and provide customer support on all products of the Critical Power Solutions Division (CPSD). This position must sit in Freedom, PA.
ESSENTIAL FUNCTIONS
Support product engineering activities for data center and IT cooling products Prepare technical documents (ex. drawings, Bills of Materials (BOMs), Instruction Book (IBs), etc.) required to support order placements, manufacturing/assembly operations, and customer needs. Review and analyze test data to establish performance standards and to confirm if designs meet functional and performance specifications. Provide technical expertise and support for the development and review of customer proposals. Assist in the development and operation of cooling products test labs. Seek and resolve customer technical questions as required. Develop and design concepts and work with other Engineering personnel to complete designs. Assist Manufacturing, Purchasing and Quality Assurance with production problems. Recommend and implement design improvements and cost reductions. Act as project leader for all design, test, and prototype programs as assigned. Work with vendors to resolve any technical design issues. Coordinate with certification agencies (i.e. UL, Intertek) to obtain and maintain product compliance certifications. Travel to customer sites, vendor locations, and/or trade shows to provide product support as required.
QUALIFICATIONS
Bachelor's degree in mechanical engineering with 3-5 years of experience with cooling systems, or equivalent education and experience. Advanced knowledge of cooling equipment applications in data centers and commercial applications. Advanced knowledge of ASHRAE and other cooling standards and their applicability to products and applications. Advanced interpersonal, communication, and presentation skills required to communicate with customers, employees, and vendors. Advanced analytical and problem-solving skills. Ability to read, understand, and create technical drawings and material. Ability to work in a team environment and on several projects simultaneously. Advanced computer skills with emphasis on Microsoft Office products, Computational Fluid Dynamics software, and CAD and engineering analysis software. Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status. Notice to
Agency and Search Firm Representatives:
Mitsubishi Electric Power Products, Inc. is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.