We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.
Responsibilities:
- Deliver second-line technical support for end-user hardware, software, and application issues across the business
- Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams
- Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment
- Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency
- Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching
- Assist with account, access, and device administration in Active Directory and Azure AD environments
- Perform foundational network troubleshooting to identify connectivity issues and support issue resolution
- Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation
- Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues