Find & Apply For Computer Support Specialist Jobs in Point Pleasant, West Virginia

Job#: 3051157 Key ResponsibilitiesProvide on-site desktop support for employees and project personnelSet up and deploy new workstations, laptops, mobile devices, and peripheralsTroubleshoot hardware, software, connectivity, and login-related issuesServe as the first point of contact for technology support requestsAssist with new employee onboarding, workstation setup, and account accessSupport Windows-based environments, Apple devices, and common office technologiesCoordinate with remote IT teams to escalate and resolve technical issuesManage basic inventory and deployment of IT equipmentSupport office build-outs, workstation moves, and technology installationsAssist with badge provisioning and access-related tasks as neededDeliver a high level of customer service and white-glove support to end usersRequired QualificationsExperience providing desktop, help desk, or technical supportStrong troubleshooting and problem-solving skillsFamiliarity with Windows operating systems and PC hardwareExperience supporting laptops, desktops, mobile devices, and peripheralsStrong customer service and communication skillsAbility to work independently while collaborating with a larger support teamProfessional demeanor and customer-facing experiencePreferred QualificationsExperience with ServiceNow or a similar ticketing platformBasic networking knowledgeExposure to iOS device supportExperience performing desktop deployments and hardware installationsBasic scripting or automation experienceWhat We're Looking ForA motivated IT professional who enjoys hands-on support workSomeone eager to learn and develop technical skillsA team-oriented individual who takes pride in helping othersStrong attention to detail and a service-first mindsetAbility to adapt to a dynamic project environmentEverforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview:

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

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