Find & Apply For Network Engineer / Architect Jobs in Sanford, Florida

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Details:

Introduction:

Visium Resources has been asked to identify qualified candidates for this Network Architect position. This position is a contract to direct hire opportunity which is expected to be on-site in Sanford, FL.

Summary:

The selected Network Architect will be responsible for designing, engineering, and coordinating the implementation of all aspects of Information Technology systems architecture, with an emphasis on network, wireless, voice, security, and video technology. Serves as a technical expert and escalation point for other Information Technology teams. The position is responsible for taking customer requests for technology services and repairs and accurately documenting, prioritizing, supporting, or escalating them to the correct IT resources. Provides support for firewalls and other network topology. Participates in device management, asset tracking, and support for Cisco Catalyst Center. Focuses on providing excellent customer service, building strong relationships, ensuring a sound network environment, and using best practices to maintain network health and deliver exceptional results.

• Design, engineer, and coordinate the integration of network protocols, network switches, and network, voice, wireless, security, and SolarWinds.
• Perform daily configuration, troubleshooting, maintenance, and monitoring of network, voice, wireless, and firewall technologies.
• Serve as a project manager on Information Technology projects, ensuring resources are used effectively to support customer needs.
• Provide technical and professional support, guidance, and training to other Information Technology teams.
• Maintain a proactive role in understanding and evaluating emerging technologies and matching them with needs of the organization.
• Serve as a liaison on special projects, including assisting other departments with equipment configuration, installation, and interoperability.
• Perform ongoing system and process monitoring to realize efficiencies and improve architectural design, planning, and implementation.
• Effectively prioritize and manage multiple incidents and requests as assigned. Answer, evaluate, and prioritize incoming telephone, work order, e-mail, and in-person requests from users experiencing technology-related issues.
• Provide authorized network access privileges to the appropriate staff.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions. Document issues and resolutions properly for record-keeping and posterity.
• Develop and maintain installation, operations, and configuration procedures.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, software, operating system, and firmware.
• Manage multiple incidents and requests as assigned, and monitor ticket workflows in accordance with SLAs. Must be familiar with industry-standard ticketing systems.
• Advise management on situations that may require additional support or escalation.
• Communicate request and incident status to customers while consistently providing excellent customer service.
• Provide technical support after normal business hours as necessary.
• Maintain accurate inventory, asset information, and various other asset records in accordance with department policy and procedures.
• Lead, facilitate, and/or participate in IT-related projects as directed.