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Service Engineer (Americas) at Mallaghan Service Engineer (Americas) at Mallaghan in Sargent, Georgia Posted in about 4 hours ago.

Type:

full-time Main Duties and Responsibilities

• Install and commission Mallaghan Ground Support Equipment
• Maintain and service our product range.
• Fix any problems that are within warranty.
• Report any warranty issues back to office.
• Provide supervisory and technical support to colleagues and communicate with staff at all levels.
• Ensure that guidelines and standards of work expected by Mallaghan are understood and met.
• Ensure that follow-up work requirements are referred back to the appropriate staff within Mallaghan to enable necessary action and recommendations to clients.
• Maintain a professional appearance and manner at all times, consistent with client and company expectations, and in doing so help to promote the image of the Company.
• Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all site regulations, and safeguarding Company property.
• Set a good example to colleagues by completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including Time Sheets, Staff Expense Claims, site reports, etc.).
• Attend all training courses and meetings as required by Mallaghan
• Provide support and co-operation to the management and to colleagues, and be prepared and willing to help and contribute to the success of the company at all times;
• Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
• Adherence to our

ISO 9001

Quality management system.

• Adherence to company health and safety procedures.
• Maintain a clean and tidy works area Personal Specification
• Proven technical competence and experience with equipment maintenance.
• The ability to read and interpret technical documents such as engineering documents, operation and maintenance instructions.
• Previous experience of working within a service organisation.
• Relevant industry experience or experience from a similar industry and ability to learn new systems.
• Has proven literacy and numeracy skills
• Qualified in an engineering or IT discipline, or hands on engineering experience in electro-mechanical engineering.
• Communication
• Able to communicate problems/issues at all team members
• Initiative
• Ability to work on their own or as part of their team
• Versatility/Adaptability
• Ability to adjust to change e.g. job machine/process
• Problem Solving
• Ability to fault find, trouble shoot, diagnose and resolve issues
• Quality
• Comply with quality regulations & standards, attention to detail
• Clean current driving license
• Available to work flexible hours when required with notice