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Service Administrative Assistant
Job Description
Join our team as a Service Administrative Assistant, where you will play a pivotal role in ensuring smooth and efficient office operations. You will help coordinate administrative tasks and support our service department to enhance overall productivity. If you are detail-oriented with a passion for optimizing office functions, we invite you to contribute to our success. Job Responsibilities Help oversee daily operations of the service office to ensure efficient and effective service delivery. Coordinate and schedule service appointments and ensure timely service delivery. 24/7 service call dispatching. Maintain accurate records of service transactions, customer interactions, and office expenditures. Monitor and manage inventory of office supplies and service materials. Handle customer inquiries, complaints, and feedback to ensure high levels of customer service. Ensure compliance with company policies, industry regulations, and health and safety standards. Lead and participate in continuous improvement initiatives to enhance service quality and efficiency. Facilitate communication between the service office and other departments to resolve issues and improve processes. Material Ordering Service Contract Management and Customer Setup Subcontract Management Job Completion and status review Ap Invoice Management/Review Job Requirements Bachelor's degree in business administration, Management, or a related field. Minimum of 5 years of experience in office administration or a similar role. Proven leadership and team management skills. Excellent organizational and multitasking abilities. Strong interpersonal and communication skills. Proficiency in office software, including Microsoft Office Suite and scheduling tools. Strong problem-solving and decision-making skills. High level of attention to detail and accuracy. Understanding of health and safety regulations in a workplace. Ability to work independently and handle confidential information with discretion. PI9d639557064d-25404-40893608