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Now viewing: Systems Support Tech
NF
Niemann Foods, Inc
Systems Support Tech
Job Description
Job Summary Niemann Foods, Inc in Quincy, IL is seeking a highly skilled Systems Support Technician to join our dynamic IT team. As a result of doing this job description you will help to create the positive and friendly atmosphere at NFI. Your work here will develop your product knowledge so that you have a high level of expertise as a course of your work activities. The expertise you exhibit will create a value for our customers and our Associates as they shop and work at NFI and lead to a genuine customer care experience. Systems Support Technician is responsible for installation and maintenance of the company's computer, telecommunications equipment, and wiring.
KEY ATTRIBUTES
- Naturally friendly
- Self-motivated
- Smiles easy
- High energy level
- Genuinely enjoys taking care of the customer
- Computer skills
- Detail oriented
- Multi-tasked
- Computer skills/knowledge
- Self-motivated
- Detail Minded
- Open minded
- Organizational skills
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Installs, maintains, upgrades, and configures personal computer workstation hardware, network server hardware, printers, and modems.
- Coordinates installation, maintenance, configuration and upgrades for telecommunications systems and equipment for stores and Support Center
- Coordinates installation and maintenance of voice and data network wiring related equipment including hubs, switches, routers, CSU's, and firewalls
- Coordinates installation, configuration and maintenance of Kronos time clocks.
- Installs and configures user workstation operating system software, operating system upgrades and patches as needed.
- Assists the Retail Systems Analyst in installing, maintaining and upgrading store POS system hardware, software and wiring.
- Coordinates and schedules work performed by third-party vendors involving voice and data wiring, telecommunications systems installation, configuration and training.
- Purchases equipment and supplies, as needed for projects and ongoing maintenance needs.
- Other tasks and duties as may be assigned from time to time.