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Tata Consultancy Services Limited

Product Owner

Pay: $120,000–$160,000/yr

Posted: 2 weeks ago

Location: West Palm Beach, FL (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/12/2026

Job Description

Workday - Onboarding Experience and Journey Lead Must Have Technical/Functional Skills

8-12+ years of experience in:
HR Technology
Workday (Core HR / Onboarding)
Experience design / journey transformation
Strong, hands-on understanding of:
Workday business processes and onboarding capabilities
Experience in:
Journey mapping and service design
Cross-functional program delivery
Ability to balance:
Experience design vision
Platform constraints and technical feasibility Strong facilitation and stakeholder engagement skills Roles & Responsibilities Role Summary We are seeking a Workday Onboarding Experience & Journey Lead to reimagine and elevate the end-to-end onboarding experience across our HR technology ecosystem.

This role is focused on transforming onboarding from a set of disconnected processes into a seamless, intuitive, and high-impact employee journey. The individual will combine deep Workday knowledge, experience design thinking, and cross-functional collaboration to identify friction points, redesign workflows, and deliver a significantly improved onboarding experience. This is not a traditional UX design role. It is a journey-led, product-oriented role focused on experience transformation within the realities of Workday and integrated systems. Key Responsibilities Onboarding Journey Ownership

Lead the redesign of the end-to-end onboarding journey:
Offer acceptance → Pre-boarding → Day 1 → First 90 days
Map current-state vs future-state experiences across:
Employee
Hiring manager
HR / operations
Identify key moments that matter and define target experience outcomes
________________________________________ Experience Design within Workday
Translate experience vision into Workday-enabled solutions
Work deeply within:
Workday onboarding frameworks
Business process configurations
Notifications, tasks, and workflows
Ensure experience design is practical, scalable, and aligned with platform capabilities
________________________________________ Friction Identification & Simplification
Diagnose pain points such as:
Too many steps / handoffs
Lack of clarity for new hires
Redundant or manual processes
Poor manager enablement
Simplify workflows and eliminate unnecessary complexity
Drive automation-first and self-service-first thinking
________________________________________ Cross-Functional Experience Design
Collaborate across:
Recruiting (handoff from TA to onboarding)
Core HR
IT provisioning
Learning / compliance
Payroll / benefits (where applicable)
Ensure onboarding is not siloed but connected across systems and teams
________________________________________ Digital Experience & Integration Thinking
Design how onboarding experience surfaces across:
Workday (core system)
HR Assist / chatbot layer (if applicable)
Email / notifications / manager tools
Ensure a consistent and cohesive experience layer, even across multiple systems
________________________________________ Prototyping & Iteration

Create:

Journey maps
Experience blueprints
Low-fidelity prototypes (flows, interactions)
Run working sessions with stakeholders to iterate on solutions quickly
Validate designs with real user feedback where possible
________________________________________ Measurement & Continuous Improvement
Define success metrics such as:
New hire experience score
Time-to-productivity
Task completion rates
Manager satisfaction
Establish a continuous improvement loop for onboarding Ability to work with multiple stakeholders and coordinate with Offshore and Onshore teams Education Bachelors in

Engineering Salary Range:

$120000 - $160000 a year #LI-JH1

________________________________________ Experience Design within Workday
Translate experience vision into Workday-enabled solutions
Work deeply with in:
Workday onboarding frameworks
Business process configurations
Notifications, tasks, and workflows
Ensure experience design is practical, scalable, and aligned with platform capabilities
________________________________________ Friction Identification & Simplification
Diagnose pain points such as:
Too many steps / handoffs
Lack of clarity for new hires
Redundant or manual processes
Poor manager enablement
Simplify workflows and eliminate unnecessary complexity
Drive automation-first and self-service-first thinking
________________________________________ Cross-Functional Experience Design
Collaborate across:
Recruiting (handoff from TA to onboarding)
Core HR
IT provisioning
Learning / compliance Education Bachelors in

Engineering Salary Range:

$120000 - $160000 a year #LI-JH1

Benefits

Dental Insurance