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Product Owner
Houston, TX

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TheCollegeBoard

Senior Product Analyst, PowerFAIDS

Job Description

Senior Product Analyst, PowerFAIDS at TheCollegeBoard Senior Product Analyst, PowerFAIDS at TheCollegeBoard in Houston, Texas Posted in about 13 hours ago. $56,000.00 - $95,000.00 per year Senior Product Analyst, PowerFAIDS College Board - Higher Ed Membership and Access (HMA) This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes.

Role Type :

This is a full-time position About the Team The Financial Aid Programs and Services team atCollegeBoard is a close knit, dedicated team of27people with a passion for higher education. The team is committed to providing exceptional tools and customer supporttofacilitateawarding over$10 billionin financial aid each year. In this position, you will work within a team of 5 responsible for PowerFAIDS product management. About the Opportunity The senior product analyst plays a key supporting role within the PowerFAIDS product team, working closely with product leads and cross-functional teams to advance product development and delivery. This role serves as a critical thought partner to the product leads who manage development teams, supporting requirements research, backlog preparation, user story writing, testing, and internal documentation. Due to the depth of subject matter expertise required to successfully complete the functions of this role, previous experience with PowerFAIDS is required and essential. This role is ideal for a proactive, detail-oriented analyst who enjoys connecting user needs with technical solutions and ensuring that products meet business and user expectations. The senior product analyst will also act as a backup for product leaders, helping maintain continuity of work in development teams when needed. In this role, you will: System and Process Documentation(40%) Lead efforts to document existing system functionality, workflows, and business rules. Create andmaintaincomprehensive internal documentation for bothexistingand newfeatures, including process maps, data flows, and configuration details. Collaborate withproductleads, engineers, and subject matter experts to ensure documentation isaccurate, up to date, and aligned with product releases. Serve as thecentral pointof reference for product documentation, ensuring that institutional knowledge is captured and accessible across teams. User Story and Backlog Support(30%) Draft high-quality user stories and acceptance criteria based on product requirements and stakeholder input. Supportproductleads in preparing andmaintainingorganized, prioritized backlogs. Participate in backlog refinement and sprint planning meetings to provide context, clarify requirements, and ensure alignment. Track story progress and collaborate with teams to ensure completion and accuracy. Testing and Quality Assurance(15%) Perform User Acceptance Testing (UAT) for product releases tovalidatefunctionality and user experience. Document test cases, report issues, and follow up on defect resolution. Partner with QA andproductleads to ensure high-quality product delivery. Cross-Team Collaboration and Backup Support(15%) Serve as a backup forproductleads, ensuring continuity during absences or high-volume periods. Take detailed notes during customer meetings, feedback sessions, and demonstrations, and synthesize insights to inform product requirements and priorities. About You Bachelor's degree or equivalent required 4-6 years of experience anda track recordof success in a combination of financialaid administration, in depth knowledge of Title IV regulations,Financial Aid Management System implementation, customization, configuration ortesting, and PowerFAIDS experience (required). Ability to perform Title IV research and interpret the results to implement policyusing resources such the Federal Student Aid Handbook, Dear Colleague Letters,etc. Experience designing and documenting processes in the form of flow charts orprocedure documents. Excellent verbal communication skills. Demonstratedskillsin writing, editing, and grammar. Ability to complete complex tasks on short deadlines and in a fast-pastenvironment.

Not required but a differentiator:

Experience reading/writing SQL, basic understanding of how APIs work, and knowledge of how database joins impact report writing. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

A collaborative and empathetic approach:

working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck: we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $56,000 - $95,000 Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #

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