Find & Apply For Systems Analyst Jobs in Bay Lake, Florida

Job Description Help for Job Description. Opens a new window. Systems Analyst Job Locations US-FL-Orlando Job

ID 2026-1984

# of Openings 1 Category Systems Administration Overview GLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal and commercial clients. We are a successful Information Technology firm with a large staff currently providing superior information technology and advanced engineering services around the world. Our success is built on attracting and retaining quality staff through a highly competitive benefits package with a special focus on continuing career development and corporate financial support. We also maintain a collegial working environment and offer our staff opportunities to improve and enhance their skills. GLOTECH is committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure and maintain a work/life balance. We provide medical dental and vision care, disability insurance (short and long term), Life & AD&D Insurance, Flexible Spending Accounts (Healthcare, Dependent Care and Commuter Transportation and Parking Reimbursement), and Employee Assistance Programs. Additionally, we provide Annual Leave, Sick Leave, Holiday Pay, Educational Assistance, Certification /Training Reimbursement, and a 401(k)-retirement savings contribution plan (with employer match). Responsibilities This is a talent pipeline opening. We are building a network of qualified talent for general consideration of future full time or temporary Systems Analyst job openings. The Systems Analyst role provides competent technical support of various systems and applications from various and integrated lines of business including but not limited to Park Operations, Culinary, Retail Merchandise, Games, Credit & Finance, or Marketing. The position will be responsible for mid and high level (Tier 2- 3) problem resolution, working with the 3rd party vendors, deploying production fixes and enhancements. This position will work closely with other IT resources providing technical assistance. In addition, the position will work closely with IT and Business teams to identify solutions to improve system and process efficiency and productivity. Daily Competent level technical support and understanding of all assigned lines of business and the integrated systems and applications Track and report on daily KPI's for business critical processes Ensure compliance to all SEA Standards, policies and Best Practices in regards to systems Safety, Security, access, controls, change and release management Ensure resolutions to defects meet the Service Level Agreements Escalate issues to software vendor when needed Write and run SQL queries, run reports, or review logs, use web service tools, and be able to interpret the results to monitor and improve the health and performance of systems, services and data. Assist in testing of resolutions, patches and software updates Create documentation and knowledge articles to ensure complex systems are well documented for troubleshooting, audits, integration, training and other purposes. Performs systems configuration for assigned applications and systems in all environments Ability to lead a High Severity incident call, taking the lead role in communicating, diagnosing issue, and resolving issue and following up with Root Cause Analysis Track issues and action items to resolution using Service Now and VTFS. Communicate progress during daily Stand-Up's or SCRUM's and provide weekly updates/metrics to leadership on assigned tasks. Actively contribute to process and workflow improvements Performs other duties or special projects as assigned Position will be on-call and will need to work ...For full information see follow application link. GLOTECH, Inc. is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities